Daniella Bagdasarov
Daytona Beach,FL
Summary
Dynamic professional with a proven track record at Lauderdale Yacht Club, excelling in emergency response (CPR/AED certified) and customer service. Demonstrate an ability to enhance safety and satisfaction, significantly improving response times and retention rates. Skilled in cash handling and conflict resolution, showcasing initiative and problem-solving abilities. Detail-oriented, organized, and meticulous employee. Work at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Pool Lifeguard
Lauderdale Yacht Club
07.2024 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
- Attentively monitored swimmers to identify distress.
- Implemented emergency action plans when necessary, coordinating with other staff members for efficient responses.
- Provided exceptional customer service, addressing patron concerns and inquiries promptly and professionally.
- Contributed to team success by actively participating in staff meetings and sharing valuable insights from personal experiences on the job.
- Reduced response time to emergencies with regular practice of first-aid and CPR procedures.
Kids Club Associate
Lauderdale Yacht Club
05.2024 - Current
- Monitored all activities to maintain maximum level of safety.
- Enhanced children''s learning experiences by incorporating age-appropriate activities and creative play into daily routines.
- Maintained a clean, organized, and inviting environment that fostered exploration, creativity, and learning for all Kids Club members.
- Promoted positive behavior among club members through reinforcement strategies and proactive conflict resolution techniques.
- Assisted in the development of engaging programming, resulting in increased membership and retention rates.
- Managed daily administrative tasks, maintaining accurate records of attendance, incident reports, and parent communications.
Sales Associate
Blended
05.2021 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Barista
Cali Coffee
08.2021 - 06.2022
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Displayed strong problem-solving abilities when addressing customer complaints or concerns promptly while maintaining professionalism at all times.
- Developed strong product knowledge to upsell menu items and increase overall sales revenue.
Education
Bachelor of Science - Homeland Security And Intelligence
Embry-Riddle Aeronautical University - Daytona Beac
Daytona Beach, FL12.2027
High School Diploma -
American Heritage School
Plantation, FL04.2024
Skills
- Physical Fitness
- Patience and Empathy
- Public safety knowledge
- Emergency response training including AED Operation, CPR Certified
- Initiative-taking
- Time Management
- Problem-solving skills
- Cash Handling
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Spanish
Professional Working
Timeline
Pool Lifeguard
Lauderdale Yacht Club
07.2024 - Current
Kids Club Associate
Lauderdale Yacht Club
05.2024 - Current
Barista
Cali Coffee
08.2021 - 06.2022
Sales Associate
Blended
05.2021 - 08.2022
Bachelor of Science - Homeland Security And Intelligence
Embry-Riddle Aeronautical University - Daytona Beac
High School Diploma -
American Heritage School
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