Daniella Castellanos
San Antonio,TX
Summary
Early-career marketing professional with hands-on experience leading ambassador networks, directing content creation, and tracking campaign performance.
Overview
3
3
years of professional experience
Work History
Server
Walk On's Sports Bistreaux
Katy TX And San Antonio TX
12.2024 - Current
- Adapted quickly to high-volume service periods while preserving consistent hospitality standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Brand Ambassador Manager- Internship
Obsidian Forged
Katy, TX
05.2026 - 08.2026
- Led the company's influencer marketing team by managing a network of over 100 brand ambassadors.
- Directed social media strategy and content creation guidelines across platforms.
- Analyzed and reported on key performance indicators and social media statistics, optimizing campaign reach.
- Established quality standards to align brand representation and ensured compliance across all platforms.
- Provided continuous mentorship, feedback, and follow-ups to drive ambassador success and engagement.
- Managed ambassador contracts, ensuring clarity and compliance with brand objectives.
Crew Trainer
McDonald's
Katy, TX
12.2023 - 09.2024
- Trained new crew on station procedures, food safety, and service standards.
- Resolved operational issues by redirecting crew and maintaining task flow.
- Greeted customers with a smile and provided friendly service to professionally handle every need.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Education
BBA - Marketing
The University of Texas At San Antonio
San Antonio, TX12-2028
Skills
- Product marketing
- Social media outreach
- Content strategy
- Customer service
- Content editing
- Influencer marketing
- Advertising
- Content calendar management
- Microsoft Office applications
- Team management
Affiliations
Professional Business Women Society- UTSA
Timeline
Brand Ambassador Manager- Internship
Obsidian Forged
05.2026 - 08.2026
Server
Walk On's Sports Bistreaux
12.2024 - Current
Crew Trainer
McDonald's
12.2023 - 09.2024
BBA - Marketing
The University of Texas At San Antonio