Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Daniella Desinor

Worcester,Massachusetts

Summary

Compassionate and dependable healthcare and security professional with hands-on experience in emergency mental health (EMH), high-risk patient monitoring, and hospital operations. Proven ability to lead overnight teams, de-escalate crises, and ensure the safety and wellbeing of vulnerable individuals in high-pressure environments. Trained in CPR, physical restraints, and crisis intervention, with a strong understanding of trauma-informed care. Bilingual in Haitian Creole and known for clear communication, strong work ethic, and calm leadership during emergencies. Committed to supporting patient dignity, clinical collaboration, and continuous safety improvements across medical settings.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Patient Watch/ Security Officer- Supervisor

Tarian
04.2024 - Current

•Supervise a team of overnight officers in managing high-acuity patients within emergency mental health (EMH) units and behavioral health departments.

•Conduct and oversee continuous 1:1 monitoring of patients under suicide watch, with violent tendencies, or at risk for elopement.

•Collaborate directly with psychiatric nurses, social workers, and EMH clinicians to respond to behavioral crises, provide safety support during mental health evaluations, and execute safety protocols during high-stress situations.

•Lead shift change briefings, delegate assignments, and review behavioral incident reports to ensure seamless 24/7 patient care continuity.

•Document and report on patient behavior, mood shifts, and risk patterns to inform treatment plans and safety assessments.

•Utilize de-escalation techniques, verbal redirection, and, when clinically required, physical intervention with restraint tools such as bed and chair restraints.

•Provide mentorship and support to new officers on EMH safety protocols, patient communication strategies, and trauma-informed care.

• Coordinate shift handovers and maintain accurate, detailed documentation of patient behavior, incidents, and interventions.

Serve as a visible deterrent to unauthorized activity and ensure the safety of patients, visitors, and hospital staff.

• Respond rapidly and effectively to emergency and non-emergency situations during the overnight shift.

• Promote a calm and secure environment through proactive communication and leadership

ABA Therapist

A1 Autism Consultants
09.2023 - Current
  • Applied Applied Behavior Analysis (ABA) methods to support children with autism spectrum disorder in developing academic, communication, and social skills.
  • Implemented behavior intervention plans (BIPs), tracked data in real time, and adapted teaching strategies in collaboration with Board Certified Behavior Analysts (BCBAs).
  • Encouraged skill acquisition by reinforcing positive behaviors and redirecting maladaptive behaviors using evidence-based techniques.
  • Supported children in home and school environments, adjusting to unique learning styles and developmental needs.
  • Current - per diem

Childcare Provider

Independent
04.2017 - 06.2024
  • Provided full-time care for children ages 6 months to 12 years in home settings, supporting developmental needs and parent expectations.
  • Created engaging educational and recreational activities tailored to each child’s learning style.
  • Managed transportation, daily schedules, meals, tutoring, and hygiene routines independently.
  • Built trusting relationships with families and children while maintaining consistent, nurturing care that promoted emotional, physical, and cognitive development.

Hospital service Technician HST

Agiliti
08.2023 - 03.2024
  • Managed the delivery, retrieval, cleaning, and operational readiness of life-saving medical equipment across multiple hospital departments on the overnight shift.
  • Maintained detailed equipment logs and conducted daily inspections to ensure regulatory compliance, reducing equipment downtime and supporting continuity of care.
  • Worked directly with clinical staff to anticipate equipment needs in fast-paced environments such as emergency rooms and ICUs.
  • Trained in infection prevention standards, ensuring all equipment met sterilization and readiness protocols before returning to clinical use.
  • Demonstrated technical proficiency and strong communication when assisting nurses and physicians in troubleshooting equipment use during patient care.

Crew Member

Dunkin’ Donuts
06.2022 - 03.2023
  • Provided high-speed, friendly customer service in a fast-paced retail food environment, serving hundreds of guests daily.
  • Managed multitasking across cash handling, drive-thru communication, order preparation, and sanitation with professionalism.
  • Trained and mentored new team members on store procedures, food safety, and customer interaction.
  • Promoted a clean and welcoming space for guests, maintaining brand standards even during high-volume shifts.

Teacher’s Assistant-Intern

Belmont Street School
01.2022 - 05.2022
  • .
  • Assisted teachers in developing lesson plans, preparing educational materials, and providing 1:1 and small group instruction to students with learning difficulties.
  • Supervised students during classroom activities, recess, and field trips, ensuring safety and reinforcing positive behavior.
  • Communicated with teachers about student progress and assisted in grading and record-keeping.
  • Helped foster a positive classroom environment by supporting emotional development and conflict resolution.
  • Facilitated over 100 hours.

Crew Member

Wendy’s
03.2021 - 04.2022
  • Worked efficiently in high-pressure service lines, handling food preparation, order accuracy, and drive-thru communication.
  • Ensured strict adherence to food safety, sanitation, and operational procedures.
  • Frequently selected to train new hires, recognized for reliability and positive customer interactions.

Education

High school diploma - undefined

North High School
06.2022

Skills

  • Adaptability
  • Creativity
  • Time management
  • Communication
  • Leadership
  • Self-motivation
  • Safety
  • Mathematics
  • Bilingual: Haitian Creole

Certification

  • Certified Mandated Reporter
  • Certified hospital service technician
  • CPR Certified
  • Avade Certified

Timeline

Patient Watch/ Security Officer- Supervisor

Tarian
04.2024 - Current

ABA Therapist

A1 Autism Consultants
09.2023 - Current

Hospital service Technician HST

Agiliti
08.2023 - 03.2024

Crew Member

Dunkin’ Donuts
06.2022 - 03.2023

Teacher’s Assistant-Intern

Belmont Street School
01.2022 - 05.2022

Crew Member

Wendy’s
03.2021 - 04.2022

Childcare Provider

Independent
04.2017 - 06.2024

High school diploma - undefined

North High School
Daniella Desinor