Matthew Dyer
Boston
Summary
Experienced with coordinating on-site operations and managing project timelines. Utilizes leadership and problem-solving skills to ensure team efficiency and project success. Track record of maintaining safety standards and high-quality outcomes.
Overview
18
18
years of professional experience
Work History
Site Supervisor
Tarian
04.2024 - Current
- Trained new team members on site policies and procedures.
- Enhanced site safety by implementing strict safety protocols and conducting regular inspections.
- Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
Site Supervisor
United Security Inc.
01.2020 - Current
- Maintained records and logs of work performed and materials and equipment used.
- Trained new team members on site policies and procedures.
- Developed work schedules for team members to maximize shift coverage.
- Worked with personnel and managers to meet strict timelines.
- Implemented best practices and safe operating procedures.
Site Supervisor
SecurAmerica
01.2018 - 01.2020
- Created work Schedules for all officers assigned to the site.
- Created building access cards for tenants at client site.
- Trained new team members on site policies and procedures.
- Provided mentorship and coaching for Securamerica security officers looking to advance in their careers.
- Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
First Shirt Supervisor
Allied Universal
01.2016 - 01.2018
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Responsible for overseeing building access control including managing & issuing employee access badge inventory.
- Conduct building tours to ensure doors are secured.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Security Site Supervisor
Apollo International
01.2014 - 01.2016
- Oversaw all security operation at client.
- Processing payroll.
- Reviewing/implementing patrol tour system and reports.
- Worked closely with facilities and EHS employees in regard to safety policies and procedures.
- Coordinated all training for new personnel and existing personnel.
Customer Service Representative
Star Market
01.2007 - 01.2016
- Assisting customers providing specific product information.
- Resolving customer issues in a polite and affective manner.
- Running the customer service desk assisting customers with returns, exchanges, MoneyGram money wires, bill payment, as well as money orders.
- Ensuring a pleasant and efficient checkout experience.
- Ordering and managing supplies for all registers in the service department.
Education
Brighton High School
Brighton, MA06.2009
Skills
- Staff management
- Conflict resolution
- Knowledge of Safety and security procedures
- Video surveillance and alarm systems
- Safety assessment
- CPR/AED certified
Professional References
- Jules Celestin, Account manager, Northeast Security, 617-832-5006, Jcelestin@nesecurity.com
- Ebony Lloyd, Shift Supervisor, Securamerica, 857-287-7720, ebonylloyd96@gmail.com
- Joshua Perez, Shift Supervisor, Allied Universal, 857-269-0836
Timeline
Site Supervisor
Tarian
04.2024 - Current
Site Supervisor
United Security Inc.
01.2020 - Current
Site Supervisor
SecurAmerica
01.2018 - 01.2020
First Shirt Supervisor
Allied Universal
01.2016 - 01.2018
Security Site Supervisor
Apollo International
01.2014 - 01.2016
Customer Service Representative
Star Market
01.2007 - 01.2016
Brighton High School
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