Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Parent Coordinator
P.S 40 Elementary
06.2020 - 09.2023
Increased parent involvement in the school by creating a digital data base with parents email and cellphone information to share information on school events and meetings on multiple social media platforms , and working closely with all school, parent and community organizations.
Served as facilitator and translator for parent and school community concerns and issues.
Conducted outreach to engage parents in their children’s education for monthly academic and SEL workshops.
Convened regular parent meetings and events on topics of interest to parents.
Attended parent meetings along with the principal, where needed.
Worked with the school parent association, to provide assistance in developing agendas, typing minute, distributing meeting notices, establishing by-laws,and holding elections and assisting in PTA business.
Maintained ongoing contact with community organizations that provides services to the school for example the library, LINC, Jumpstart, and Read Alliance.
Organize back to school and other events to increase parental and community involvement and creating a welcoming school environment for parents/ caregivers.
Dental Assistant
Sweetwater Dental
05.2019 - 03.2020
Assisting Dentist in Four handed Dentistry
Sterilization of instruments
Cleaning rooms and prepping for the next patients procedure According to the treatment
Receiving and organizing lab cases for each patient
Alginate impressions for any reconstructive dental procedure
X-rays
Charting
Answering Phones and taking messages for the Dentist
Calling out for Recalls and making appointments for any dental emergencies
Taking I-tero scans for invisalign and Crowns
Taking panoramic X-rays
Case Manager
ACMH
09.2016 - 05.2019
Assist Residents in developing skills and directing them in ways to be independent from public housing
Assist residents in find resources in the community
Visit Hospitalized clients
Maintain contact with the financial specialist
Made sure residents received their periodic medical and dental services
Monitored medications
Worked with counselors to monitor the implementation of service plan goals and evaluate progress
Facilitated skill development classes
Provided crisis management when needed
Developed service plans centered on the Individual
Clerk
DSS Medicaid Office
06.2014 - 08.2014
Answered phone calls and transferring the calls to the department needed
Greeting the Clients and helping them allocate exactly where they needed to go according to the work they needed
Organized any documents and mail to the correct case worker
Help any case worker get their faxes out
Update any information into the system when clients came in to recertify for ebt or medical insurance
Input any data into each case file
Maintain expiration dates on open Medicaid case
Translate for anyone in the department from Spanish to English.
Adult Protective Services Case Worker at TSINY Transitional Services for New York, Inc.Adult Protective Services Case Worker at TSINY Transitional Services for New York, Inc.