Miriam I Castro
Queens,NY
Summary
Program Director skilled in providing clinical psychotherapy, handling administrative and operational program functions. Strategic thinker adept at managing different levels of staff skill for the best outcome.
Overview
23
23
years of professional experience
Work History
Program Director
TSINY Adult Protective Services
Jamaica Queens, New York
08.2019 - Current
- Provided ongoing clinical and administrative direction and leadership for program operations.
- Scheduled and supervised Casework and MSW staff meetings to present ideas and update on program protocols and contract milestones.
- Collaborated with medical, psychiatric and social service providers to provide services, identify risks and apply solutions and guidance.
- Improved success of program by making proactive adjustments to operations.
- Oversaw team of 27 personnel focused on protective social services for 18+ adults in NYC.
Director of Clinical Programs
EFMNY
New York, New York
11.2013 - 08.2019
- Conducted assessments and chart reviews to verify accuracy and compliance with regulations and requirements of licensing and funding sources.
- Directed and supervised team of 10 LMSW, LCSW and PhD clinical program staff.
- Facilitated outcomes-focused plans specialized to DD/ID individuals with cognitive impairments and brain injury.
- Collected and entered evaluation data according to program's contractual expectations with OMH, OPWDD and DOH
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Oversaw clinical supervision of staff providing clinical and direct care services.
Program Director
JASA Adult Protective Services
Rego Park, New York
06.2012 - 11.2013
- Provided ongoing direction and leadership for program operations.
- Scheduled Casework and LMSW staff meetings to discuss new ideas and update participants on program details and milestones.
- Supervised Casework and LMSW supervisor staff to provide services to 18+ vulnerable individuals in community.
- Provided crisis intervention and clinical oversight to individuals with mental illness, substance use and other physical and cognitive disabilities.
Assistant Director
BRC Jack Ryan Residence (Men's Mental Health Shelt
New York, New York
02.2012 - 06.2012
- Worked closely with Program director to provide oversight and effective assistance for all aspects of business operation. 100 bed shelter for mentally ill males.
- Supervised and trained Casework, LCSW and Psychiatric nursing employees on provision of clinical and casework protocols established by DOH.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation for regular reports on milestones.
Team Leader
FEGS Bronx Mental Health Clinic
Bronx, New Yorrk
04.2010 - 11.2011
- Held bilingual caseload of dually diagnosed individuals for ongoing psychotherapy.
- Supervised LCSW and LMSW therapists for productivity, accuracy in records and compliance with OMH .
- Built strong relationships with outside providers in community.
Associate Director
FEGS WeCare
Bronx, New York
10.2006 - 11.2010
- Lead team of LMSW and MSW staff who provided assessments for work mandated public benefits recipients
- Coordinated operations with Article 28 vendor provider of medical and psychiatric services.
- Assisted senior leadership in managing all aspects of operations.
- Oversaw business calendar of events and scheduled key initiatives.
Psychotherapist/Senior Social Worker
The Epilepsy Institute
New York, New York
01.2000 - 10.2006
- Interviewed clients, families or groups to assess, diagnosed and implement services to population of dually diagnosed individuals, families and couples.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Explained medical care options to help families make informed healthcare decisions.
Education
Master of Arts - Social Work
Wurzweiler School of Social Work
Yeshiva University05.1991
Bachelor of Arts - Psychology/History
SUNY At Stony Brook
Stony Brook05.1989
Skills
- Staff Supervision, Hiring and Evaluations
- Clinical supervision and mentoring
- Program Guidelines Adherence
- Performance Quality Assurance
Timeline
Program Director
TSINY Adult Protective Services
08.2019 - Current
Director of Clinical Programs
EFMNY
11.2013 - 08.2019
Program Director
JASA Adult Protective Services
06.2012 - 11.2013
Assistant Director
BRC Jack Ryan Residence (Men's Mental Health Shelt
02.2012 - 06.2012
Team Leader
FEGS Bronx Mental Health Clinic
04.2010 - 11.2011
Associate Director
FEGS WeCare
10.2006 - 11.2010
Psychotherapist/Senior Social Worker
The Epilepsy Institute
01.2000 - 10.2006
Master of Arts - Social Work
Wurzweiler School of Social Work
Bachelor of Arts - Psychology/History
SUNY At Stony Brook
Similar Profiles
Anthony BookerAnthony Booker
Social Services Worker II at Butler County Department of Job & Family Services - Adult Protective ServicesSocial Services Worker II at Butler County Department of Job & Family Services - Adult Protective Services
Adriene CarmichealAdriene Carmicheal
Senior APS Social Worker at Adult Protective Services, Guilford County Social ServicesSenior APS Social Worker at Adult Protective Services, Guilford County Social Services
Allison DanielsAllison Daniels
Adult Protective Service Worker at WV DHHR- Adult Protective ServicesAdult Protective Service Worker at WV DHHR- Adult Protective Services
Scott BackmanScott Backman
Delivery Driver at OntacDelivery Driver at Ontac
Maryam EsheshMaryam Eshesh
Receptionist at Elite AmenitiesReceptionist at Elite Amenities