Mrs. Jessica Jones
DORCHESTER,MA
Summary
Dynamic Program Director with a proven track record at All Dorchester Sports & Leadership, enhancing team productivity and program quality through effective leadership and staff development. Skilled in administration and personnel supervision, achieving significant improvements in program operations and team performance. Expert in fostering partnerships and customer service, driving program success and participant satisfaction.
Overview
10
10
years of professional experience
Work History
Program Director
All Dorchester Sports & Leadership
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Provided ongoing direction and leadership for program operations.
Nurse
DR.GUPTA GYN
06.2018 - 04.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted doctors with medical procedures
Medical Assistant Supervisor
Upham's Corner Health Center
04.2010 - 05.2018
- Enhanced team efficiency by providing ongoing training, guidance, and support to medical assistants.
- Assisted in maintaining a safe and clean work environment, adhering to infection control protocols and conducting regular safety audits.
- Oversaw daily operations of the clinic, coordinating with physicians and other healthcare professionals to optimize patient care delivery.
- Reduced wait times for patients by implementing an efficient triage system for urgent cases.
Education
Associate of Science - Nursing
Quincy
1250 Hancock Street 05.2004
Skills
Effective leader
Administration knowledge
Program Leadership
Staff Development
Organizational Leadership
Partnership Development
Personnel Supervision
Customer service experience
Lesson Planning
Student Counseling
Staff Hiring and Evaluations
Program Scheduling
Program Improvements
Team building
Accomplishments
Received Award from the City of Boston City Council in 2021
Community leadership award from Heal Boston
Timeline
Nurse
DR.GUPTA GYN
06.2018 - 04.2020
Medical Assistant Supervisor
Upham's Corner Health Center
04.2010 - 05.2018
Program Director
All Dorchester Sports & Leadership
Associate of Science - Nursing
Quincy
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