Detail-oriented cosmetologist known for exceptional time management and professionalism. Expertise in providing tailored hair and nail services while ensuring a hygienic work environment. Aiming to leverage skills to enhance client satisfaction and salon efficiency.
Overview
6
6
years of professional experience
Work History
Cosmetologist
True Peace Nail Lounge Hair Salon and Spa
Rocky Point, NY
10.2023 - Current
Provide personalized consultations to determine client needs and preferences for hair and nail services.
Performe a variety of hair treatments, including coloring, cutting, and styling to enhance client satisfaction.
Maintain cleanliness and organization of workstations, ensuring compliance with health and safety standards.
Train new staff on salon protocols, product usage, and customer service best practices to ensure team efficiency.
Develop strong client relationships through effective communication and follow-up on services provided.
Maintain a clean and hygienic work environment by following strict sanitation guidelines and procedures.
Book appointments, answer phones, greet clients, handle payments, and create client service tickets.
Process payments, entering sales in register for prompt customer service.
Demonstrate exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
Answered phone calls and emails to schedule client appointments.
Crew Member/Trainer
McDonalds / Hunt Enterprises
Rocky Point, NY
10.2020 - 01.2024
Trained new crew members on operational procedures and customer service standards
Ensured compliance with food safety regulations and cleanliness protocols
Supervised daily operations to maintain high service quality and efficiency
Developed training materials and resources tailored to team needs
Mentored staff to enhance skills in cash handling and order processing
Trained other employees in customer service, food safety, and performance requirements.
Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
Set positive example for team members by providing high-quality, efficient service.
Mentored junior employees to improve performance, food safety, and customer service.
Maintained current knowledge of all team position requirements.
Taught new team members correct procedures for all areas of operations.