Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daniella Martinez

Miami,FL

Summary

Driven Restaurant Team Member with proven expertise in supply restocking and exceptional customer interaction skills, honed at Coral House. Excelled in enhancing guest experiences through meticulous hygiene practices and effective upselling strategies. Demonstrated ability to train peers and manage transactions, significantly improving service efficiency.

Overview

1
1
year of professional experience

Work History

Restaurant Team Member

Coral House
10.2023 - 06.2024
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Operated register to process payments and collect cash payment for order totals.
  • Learned customer service skills .

Dental Office Receptionist

Honest Dental
03.2024 - 06.2024
  • Completed patient referrals to other medical specialists.
  • Conducted communications and transactions with patients and visitors to foster positive experience.
  • Secured sign-in sheets, dental charts, and encounter forms to safeguard sensitive data and information.
  • Scheduled, rescheduled, and cancelled appointments for dental patients.

Education

High School -

Penn Foster Education
Scranton, PA

Skills

  • Supply Restocking
  • Customer interaction
  • Verbal and written communication
  • Guest experiences
  • Hygiene practices
  • Upselling strategies
  • Recordkeeping
  • Insurance Verification
  • Calendar Management
  • Punctual and Reliable
  • Adept at multi-line phones
  • Mail Sorting and Distribution
  • Team Collaboration
  • Phone and Email Etiquette

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Dental Office Receptionist

Honest Dental
03.2024 - 06.2024

Restaurant Team Member

Coral House
10.2023 - 06.2024

High School -

Penn Foster Education

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Daniella Martinez