Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daniella Pardo

Miami,FL

Summary

Focused Patient Service Representative with 5 years of experience supporting patients in healthcare settings. Extensive knowledge of medical record organization and patient advocacy. Successful at helping patients through care and treatment process.

Overview

5
5
years of professional experience

Work History

Permit Manager

Dan The Tiki Man, Inc.
Miami, FL
09.2022 - Current
  • Inspected completed projects to verify conformance with applicable codes and standards.
  • Monitored the progress of all permit activities to ensure timely completion of projects.
  • Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
  • Investigated potential violations of local building codes and other regulations.
  • Assessed property conditions to determine need for additional permits or zoning variances.
  • Reviewed and approved building permit applications, specifications, and plans for accuracy.

Patient Financial Services Representative

Jackson South Medical Center
Miami, FL
11.2018 - 10.2022
  • Interviews patients and or family/relative or other responsible party at workstation or at bedside to obtain all necessary account information
  • Obtain patient demographic information with insurance and financial information, as warranted. Searches MPI (Master Patient Index) completely and assigns the correct medical record number.
  • Notify supervisor or designate of any medical record numbers. Verify all insurance and obtain pre-certification/authorization for services, as warranted.
  • Obtain proper authorization for treatment and approved codes from insurance carriers. Assigns insurance plan accurately. Calculate and collect patient liable amounts.
  • Obtains copies of necessary patient identification and insurance cards. Scans all documents timely. Answers any questions and explains policies clearly.
  • Assists patients and or family/relative with appointment scheduling, as warranted.
  • Process patient charts according to paperwork flow needs and established productivity standards.
  • Informs patient of or their representative of delinquent accounts and attempt to obtain payment.

Education

Associate of Arts - Nursing

FVI School Of Nursing
Miami
12-2024

High School Diploma -

Felix Varela Senior High School
Miami, FL
06-2016

Skills

  • Office Management
  • Customer Service
  • Document Verification
  • Conflict Resolution
  • Financial Documentation
  • Insurance Company Communication
  • Analytical and Critical Thinking

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Permit Manager

Dan The Tiki Man, Inc.
09.2022 - Current

Patient Financial Services Representative

Jackson South Medical Center
11.2018 - 10.2022

Associate of Arts - Nursing

FVI School Of Nursing

High School Diploma -

Felix Varela Senior High School

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Daniella Pardo