Daniella Alejandra Zuniga
Nogales,AZ
Summary
Knowledgeable certified medical assistant with exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Mariposa Community Health Center
Nogales , AZ
12.2020 - Current
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted with scheduling patient appointments and follow-up visits.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Administered injections under the direction of a physician or nurse practitioner.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Administered medications under physician's supervision.
- Changed dressings on wounds to prevent infection and check for healing.
- Explained treatment procedures and physicians' instructions.
- Prepared treatment rooms for patient examinations.
- Positioned patients properly during examination or treatment for comfort and safety.
- Assisted back office patient processes to reduce office wait times.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Measured vital signs and took medical histories to prepare patients for examination.
- Responded to patient callbacks and phone-in prescription refill requests.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Cleaned and maintained medical equipment following procedures and standards.
- Scheduled appointments for patients via phone and in person.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
Phlebotomist
American Red Cross
Tucson , AZ
10.2010 - 07.2013
- Documented patient information into electronic medical records system.
- Followed all safety protocols when handling hazardous materials.
- Performed venipuncture and other blood collection procedures according to established standards.
- Maintained a clean, safe, and organized work environment.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Adhered to HIPAA guidelines regarding patient privacy.
- Ensured compliance with federal regulations governing laboratory procedures.
- Educated patients on proper blood draw techniques.
- Verified patient information prior to specimen collection.
- Responded quickly and effectively to emergency situations.
- Provided excellent customer service while interacting with patients.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Conducted patient interviews and verified medical records to confirm test requisitions.
Education
Certificate - Medical Assistant
Pima Medical Institute
Tucson10-2008
High School Diploma -
Nogales High School
Nogales, AZ 05-2006
Skills
- HIPAA Compliance
- Medical Terminology
- Patient Scheduling
- Patient documentation
- Medical Records Management
- Vital Sign Monitoring
- Indirect Patient Care
- Procedure Assistance
- Patient-focused care
- Phlebotomy
- Quick problem solver
- Vital signs monitoring
- Professional Bedside Manner
- CPR
- Customer Service
- Equipment Sterilization
- Direct Patient Care
- Appointment Setting
- Compassionate
- Adaptable
- Fluent in English and Spanish
Languages
English
Professional
Spanish
Professional
Certification
- NHA Certified
Accomplishments
- Recognition of 5 years of commitment and dedication to Health Care
References
References available upon request.
Timeline
Certified Medical Assistant
Mariposa Community Health Center
12.2020 - Current
Phlebotomist
American Red Cross
10.2010 - 07.2013
Certificate - Medical Assistant
Pima Medical Institute
High School Diploma -
Nogales High School
- NHA Certified
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