Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Danielle Andrews

Atlanta,GA

Summary

Compassionate and versatile healthcare professional with extensive hands-on experience in behavioral health and plasma donation. Proven track record in supporting patient care as a Mental Health Technician in psychiatric hospitals and ensuring donor safety as a Plasma Care Technician. Currently pursuing a nursing degree, driven by a strong commitment to patient advocacy, safety, and the delivery of quality care across diverse healthcare environments. Eager to leverage acquired skills and knowledge to make a meaningful impact in the nursing field, fostering positive patient outcomes and enhancing overall healthcare experiences.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Neurobehavioral Tech

Learning Services
Roswell
09.2025 - Current
  • Provide essential assistance to patients in performing daily living activities to enhance their quality of life.
  • Document vital signs to ensure accurate patient records.
  • Support safe medication administration to ensure patient well-being.
  • Deliver comprehensive wound care and colostomy bag management to enhance patient comfort and recovery.
  • Support patient comfort and hygiene through effective foley catheter and urine bag care.
  • Track and document patient emotional states and behaviors to enhance care quality.
  • Apply crisis prevention intervention (CPI) strategies to ensure safety and support for individuals in distress.

Mental Health Technician

Ridgeview Institute
Smyrna, GA
08.2025 - Current
  • Monitor fluctuations in mood and behaviors, ensuring accurate documentation for assessment purposes.
  • Assist the patient with activities of daily living (ADLs), including feeding, grooming, and bathing, to ensure comfort, hygiene, and overall well-being.
  • Implement effective crisis prevention strategies to maintain a safe therapeutic environment.
  • Ensure safety by monitoring risks and preventing potential incidents such as elopement or aggression.
  • Support admissions, discharges, and transfers by preparing rooms and coordinating necessary documentation.
  • Collect essential information to improve overall patient management during transitions.
  • Train incoming staff on operational procedures to promote best practices in patient care.

Warehouse Associate

Carters Distribution Center
Braselton, GA
11.2023 - 07.2025

• Picked and fulfilled orders using RF scanners and pick tickets.

•Loaded and verified products by SKU , quantity and specifications.

• Ensured accuracy of items by checking size, color , and model numbers.

• Transported item to packing and staging efficiently.

• Inspected products for damage before packaging .

• Packed orders to ensure safe delivery of materials.

• Labeled and sorted shipments based on destination and shipping.

• Performed cycle counts and maintained accurate inventory records.

Behavior Health Technician

Emory Decatur Hospital
Decatur, GA
09.2023 - 06.2025
  • Monitored and documented patient behavior, emotional state, and vital signs (e.g., blood pressure, temperature); alert medical staff to significant changes.
  • Assisted patients with activities of daily living (ADLs) including bathing, dressing, grooming, feeding, and personal hygiene.
  • Supported the intake and discharge process, helping with patient admissions, initial assessments, and preparation for discharge.
  • Used de-escalation and crisis intervention techniques to help manage aggressive or violent behavior and ensure safety for patients and staff.
  • Performed safety checks and maintain a secure environment, identifying hazards and enforcing facility rules.
  • Participated in staff briefings and care plan meetings, sharing observations and insights to support treatment planning and continuity of care.
  • Provided emotional support and build rapport with patients, while maintaining professional boundaries and demonstrating empathy, compassion, and resilience.

Mental Health Aide

Peachford Hospital
Dunwoody, GA
10.2022 - 08.2023
  • Monitored and documented patient behavior, emotional state, and vital signs (e.g., blood pressure, temperature); alert medical staff to significant changes.
  • Assisted patients with activities of daily living (ADLs) including bathing, dressing, grooming, feeding, and personal hygiene.
  • Supported the intake and discharge process, helping with patient admissions, initial assessments, and preparation for discharge.
  • Led therapeutic and recreational group activities, such as group therapy, art therapy, music therapy, or exercise sessions, to foster engagement and recovery.
  • Utilized de-escalation and crisis intervention techniques to help manage aggressive or violent behavior and ensure safety for patients and staff.
  • Participated in staff briefings and care plan meetings, sharing observations and insights to support treatment planning and continuity of care.
  • Provided emotional support and build rapport with patients, while maintaining professional boundaries and demonstrating empathy, compassion, and resilience.

Plasma Care Technician/Receptionist

Bio Life Plasma Services
Snellville, GA
02.2020 - 02.2021

•Facilitated donor greetings, verified identities, and ensured eligibility through comprehensive screening review.

•Conducted vital sign assessments, recorded weight, and performed skin evaluations to ensure optimal injection sites for donation.

•Executed finger prick procedures to assess hematocrit and protein levels.

•Monitor donors throughout donation to ensure safety and comfort.

•Respond promptly and professionally to donor reactions or concerns.

•Executed instrument troubleshooting on equipment to ensure operational efficiency.

Education

Nursing

Gwinnett Technical College
Lawrenceville, GA

Skills

  • Detail-oriented data management
  • Visual communication skills
  • Advanced Excel proficiency
  • Strong communication skills
  • Effective problem resolution
  • Effective time management
  • Meticulous attention to detail
  • Data Confidentiality & Privacy
  • Knowledge of clinical terminology

Certification

  • Crisis prevention intervention
  • Basic life support

Timeline

Neurobehavioral Tech

Learning Services
09.2025 - Current

Mental Health Technician

Ridgeview Institute
08.2025 - Current

Warehouse Associate

Carters Distribution Center
11.2023 - 07.2025

Behavior Health Technician

Emory Decatur Hospital
09.2023 - 06.2025

Mental Health Aide

Peachford Hospital
10.2022 - 08.2023

Plasma Care Technician/Receptionist

Bio Life Plasma Services
02.2020 - 02.2021

Nursing

Gwinnett Technical College