Danielle Ashcraft
Henry County Fiscal Court
Crestwood,KY
13
years of professional experience
Director-level professional with a background in animal services, operations management, and cross-functional collaboration. Recognized for mentoring staff, strengthening partnerships, and managing budgets responsibly. Committed to driving process improvements, accountability, and service quality.
Work History
Director of Animal Services
2 Years 11 Months- Directed departmental operations to align services with fiscal court priorities and county/ state regulations.
- Coordinated budget planning, expense tracking, and spending controls for public funds and donations.
- Oversaw policy implementation to ensure compliance with county procedures and state requirements.
- Collaborated with partners, county department heads, and staff to resolve operational issues.
- Reviewed reports, records, and performance data to support informed administrative decisions.
- Managed workflow improvements to increase consistency across county services and processes.
- Prepared presentations and updates for fiscal court meetings, partnerships, and leadership review.
- Supervised staff activities, assigned responsibilities, and reinforced accountability across department operations.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees and volunteers to voice their ideas.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Leveraged professional networks and industry knowledge to strengthen partner relationships.
Animal Control Officer
5 Years 4 Months- Enforced animal control ordinances and responded to public complaints with consistent professionalism.
- Captured stray, aggressive, and injured animals using safe handling and restraint techniques.
- Coordinated rabies quarantine procedures and documented bite incidents accurately for case tracking.
- Investigated animal neglect, cruelty, and nuisance reports while preparing detailed field notes.
- Educated residents on licensing, leash requirements, and responsible pet ownership standards.
- Maintained kennel cleanliness, animal care records, and transport readiness for daily operations.
- Resolved escalated public concerns by applying ordinance knowledge and calm conflict de-escalation.
- Handled emergency situations calmly and effectively, employing appropriate restraint techniques for various species while prioritizing public safety.
- Conducted thorough investigations into cases of suspected animal cruelty or neglect, gathering evidence to support legal action when necessary.
- Developed strong working relationships with veterinarians, rescue organizations, and other stakeholders within the community for improved collaboration on shared goals.
- Maintained a safe environment for animals in the shelter by performing daily health checks, feeding, and cleaning duties.
- Decreased the number of repeat offenses by providing guidance to pet owners on proper care and legal requirements.
- Participated in ongoing professional development opportunities to stay current with industry best practices and enhance overall job performance.
- Administered vaccinations, microchipping services, and basic medical care for animals under the shelter''s supervision, promoting overall wellbeing.
- Examined animals for injuries or malnutrition and arranged for necessary medical treatment.
Medical Assistant
3 Years 4 Months- Coordinated patient intake, verifying demographics, insurance details, and visit readiness for home health services.
- Recorded vital signs, medication updates, and clinical observations in electronic medical records.
- Scheduled follow-up appointments, home visits, and provider communications to support continuity of care.
- Assisted nurses and clinicians with treatment preparation, supply organization, and patient documentation.
- Educated patients and families on care instructions, mobility support, and symptom reporting.
- Maintained compliance with HIPAA, infection control, and office protocols across daily workflow.
- Streamlined administrative processes to improve accuracy, responsiveness, and coordination between field and office teams.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Education
High School Diploma
Medical Assistant - Nursing
Accounting - Accounting And Finance
Skills
Operations management
Financial management
Legal and regulatory compliance
HIPAA compliance
Clinical documentation
Electronic health records
Phlebotomy
Procedure assistance
Strategic planning
Decision-making
People management
Relationship building
Verbal and written communication
Financial reporting
Contract negotiation
Patient scheduling
Customer service
Customer service
Timeline
Director of Animal Services
Henry County Fiscal Court
12.2023 - CurrentRead More
Animal Control Officer
City of Jeffersonville Indiana
02.2017 - 06.2022Read More
Medical Assistant
Adaptive Home Health
11.2013 - 03.2017Read More
Enterprise High School
High School Diploma
Read More
Auburn University
Medical Assistant from Nursing
Read More
Middle Georgia Technical College
Accounting from Accounting And Finance
Read More