Danielle Avery
Bloomfield,CT
Summary
Accomplished General Manager at Panera Bread, adept in operations management and leadership, significantly enhancing sales and profitability. Expert in fostering team unity, driving customer satisfaction, and implementing cost-control measures. Proven track record in staff development and problem resolution, ensuring financial stability and high employee retention.
Overview
8
8
years of professional experience
Work History
General Manager
Panera Bread
South Windsor, CT
01.2022 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Controlled costs and monitored budgets to maintain steady financial health.
Assistant General Manager
Panera Bread
West Hartford, CT
08.2020 - 01.2023
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
Assistant Manager
Panera Bread
Enfield, CT
09.2016 - 08.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Fine Arts
Holyoke Community College
Holyoke, MASkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Time management
- Training and coaching
- Customer relations
- Training and development
- Staff training/development
Timeline
General Manager
Panera Bread
01.2022 - Current
Assistant General Manager
Panera Bread
08.2020 - 01.2023
Assistant Manager
Panera Bread
09.2016 - 08.2020
Fine Arts
Holyoke Community College