Danielle Baker
The Bronx,NY
Summary
Compassionate housing advocate with 7 years of experience working in public and private agencies to upgrade health and dignity within vulnerable populations. Dedicated to excellent patient care through an empathetic approach. Thrives in team-based or independently-motivated settings.
Overview
14
14
years of professional experience
Work History
Housing Advocate
Breaking ground
New York, NY
10.2023 - Current
- Provides emotional support and guidance to homeless individuals seeking assistance from our organization.
- Maintain detailed records of all client interactions including demographic information, case notes, and outcomes.
- Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.
- Provides food, clothing, hygiene products, and other resources to homeless individuals.
- Transport clients to drop off centers, and shelters as needed.
Certified Peace Officer
Department of Homeless Services Police Department {DHSPD}
New York, NY
03.2016 - 08.2023
- Provided onsite security services to NYC Homeless Shelters.
- Successfully completed a seven-week paramilitary training program which included defense tactics.
- Completed NYS peace officer certification.
- Conducted security point searches and package inspections for contraband and illegal substances.
- Apprehended criminal offenders, maintain public peace and safety.
- Built excellent rapport with the community.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
Certified Home Health Aide
Partners In Care
03.2010 - 03.2016
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Utilized universal precautions and infection control principles in all aspects of care.
Education
Associate of Science - Medical Assisting
ASA College
Manhattan, NY09.2013
No Degree - Liberal Arts And General Studies
LaGuardia Community College of The City University of New York
Long Island City, NY10.2009
High School Diploma -
The Bronx High School of Performance & Stagecraft
Bronx, NY06.2008
Skills
- CPR certified/NARCAN
- First Aid Certified
- Community outreach
- Customer Service
- Client Advocacy
- Empathy and compassion
- Strong communication
- Attention to detail
- Conflict Management
- Active listening
- Problem Solving
- Team leadership
- De Escalation Tactics
Timeline
Housing Advocate
Breaking ground
10.2023 - Current
Certified Peace Officer
Department of Homeless Services Police Department {DHSPD}
03.2016 - 08.2023
Certified Home Health Aide
Partners In Care
03.2010 - 03.2016
Associate of Science - Medical Assisting
ASA College
No Degree - Liberal Arts And General Studies
LaGuardia Community College of The City University of New York
High School Diploma -
The Bronx High School of Performance & Stagecraft