Danielle Banas
(630) 935-2144
Summary
Results-driven operations leader experienced in overseeing high-volume environments and enhancing team performance in challenging situations. Proven track record in employee development through targeted coaching and maintaining high operational standards. Skilled in performance metric analysis to optimize staffing and improve efficiency. Focused on ensuring safety compliance and making informed decisions for seamless operations.
Overview
7
7
years of professional experience
Work History
Store Manager
Bath and Body Works
Hodgkins, IL
10.2025 - Current
- Sourced and onboarded team lead during peak holiday operations, addressing staffing shortages and restoring compliance in safety and asset protection standards
- Utilized metrics for long-term planning and provided real-time coaching to enhance team performance and operational efficiency
- Maintain a safe and organized work environment by enforcing operational procedures and company policies
- Coached and developed team members, ensuring accountability and adherence to company standards
- Handle employee relations, including performance management, coaching and conflict resolution
Assistant Store Manager
Bath and Body Works
Orland Park, IL
04.2022 - 09.2025
- Lead daily operations of a high-volume retail store, managing team performance, staffing, and execution during peak periods
- Developed and mentored two supervisors, both of whom were promoted into key leadership positions, demonstrating strong talent development and succession planning
- Planned and led executions of operational layout changes, ensuring precise implementation through team coordination and adherence to company standards
- Engaged with customers daily to assess needs, provide assistance, and gather feedback for enhancing customer retention
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines
Associate Manager/Talent Acquisition Specialist
Express
Orland Park, IL
11.2020 - Current
- Attracted, recruited, and retained high-performing sales team while delivering developmental and motivational feedback
- Supported newly hired Store Manager within district by training new and existing talent
- Facilitated training sessions for Store Manager to enhance management skills and support employee recruitment efforts
- Mentored and instructed associates on developing customer connections and providing an exceptional customer experience
- Engaged with customers daily to assess needs, provide assistance, and gather feedback for enhancing customer retention
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines
- Improved profitability by executing daily, weekly and monthly floor plan changes
- Executed visual merchandising for grand opening of new location
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Store Manager
Francesca's Boutique
Wheaton, IL
10.2019 - 11.2020
- Drove business results by maximizing daily sales plans and managing expenses to enhance operational performance
- Analyzed retail sales and demand trends to inform inventory requirements communicated to District Manager
- Prepared and audited daily/weekly reports to assess profitability, business trends, and ensure operational compliance
- Resolve customer concerns to ensure business retention
Education
Associate of Arts -
Joliet Junior College
Joliet, IL01-2011
Student Pilot Certificate -
FAA
Bolingbrook, IL04-2026
Skills
- Team Leadership and Supervision
- Operations Management
- Customer Service
- Safety and Compliance Awareness
- Decision-Making Under Pressure
- Conflict Resolution
- Performance Management
- Fast-Paced Environment Execution
Timeline
Store Manager
Bath and Body Works
10.2025 - Current
Assistant Store Manager
Bath and Body Works
04.2022 - 09.2025
Associate Manager/Talent Acquisition Specialist
Express
11.2020 - Current
Store Manager
Francesca's Boutique
10.2019 - 11.2020
Associate of Arts -
Joliet Junior College
Student Pilot Certificate -
FAA