Hi, I’m
Danielle Baumann
Summary
Efficient Accounts Receivable Specialist offering 1 1/2 years of experience in accounts receivable functions in a high volume environment. 15+ years in customer service, 2 years accounts payables, and 4 years office manager experience. Strong communication skills utilized in resolving customer queries. Skilled in accurately preparing weekly and monthly reports within tight deadlines.
Willingness to take on added responsibilities to meet team goals. Self motivated and dependable. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
years of professional experience
Work History
Ferrellgas/Blue Rhino Propane
Accounts Receivable Specialist
11.2021 - Current
Job overview
- Prepared and Emailed invoices to customers, processed payments, and documented account updates.
- Monitored accounts to verify compliance with payment terms and schedules.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Developed and maintained positive relationships with clients to maximize collections.
- Utilized Microsoft Excel, Navision, and Oracle software to manage invoices, payments and statements.
Ferrellgas Propane
Customer Service Specialist
03.2016 - 11.2021
Job overview
- Accounts Payables for 2 years w/CSS responsibilities.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Tracked customer service cases and updated service software with customer information.
REALPRO
Real Estate Office Manager
02.2012 - 02.2016
Job overview
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Coordinated office events, seminars and meetings for agents.
- Negotiated and executed contracts on behalf of broker.
- Organized and updated databases, records and other information resources.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Scheduling Inspections, and closing dates.
- Property Management-taking payments and sending out commission checks.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Education
Missouri Southern State UniversityJoplin, MO
No Degree
Humboldt High SchoolHumboldt, KS
High School Diploma
05.2004
Skills
- Evaluating Open Accounts
- Statement Issuing- Specialized statements
- Aging Reports Analysis
- Data Inputting
- Customer Service Support
- Month-End Closing Procedures
- Billing Dispute Resolution
- Financial Statements Expertise
- Account Reconciliation
- Precision and Accuracy
- Prioritization Skills
Timeline
Accounts Receivable Specialist
Ferrellgas/Blue Rhino Propane
11.2021 - Current
Customer Service Specialist
Ferrellgas Propane
03.2016 - 11.2021
Real Estate Office Manager
REALPRO
02.2012 - 02.2016
Missouri Southern State University
No Degree
Humboldt High School
High School Diploma
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