Danielle Beall
Renton,WA
Summary
TS/SCI-cleared professional with a Full Scope Polygraph and over a decade of experience spanning cloud support engineering, instructional design, and intelligence analysis. Proven ability to lead technical training programs, develop curriculum for high-stakes government operations, and deliver mission-critical support in 24/7 environments. Adept at troubleshooting cloud infrastructure, managing access control in secure facilities, and producing actionable intelligence for counterterrorism efforts. Skilled in tools such as PowerShell, Active Directory, MAAS, RemoteView, and SOCET GXP, with a strong foundation in both technical operations and team development. Recognized for independent judgment, cross-functional collaboration, and a commitment to operational excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cloud Support Engineer
Microsoft
Redmond, Washington
04.2025 - Current
- Participated in incident response investigations by joining bridge calls, documenting findings, and coordinating with customers during security events.
- Conducted training sessions for new staff on cloud tools and systems.
- Implemented troubleshooting methods for virtual desktop access, validating accounts and managing security groups through Active Directory and PowerShell.
- Enforced least privilege access models and supported identity investigations.
- Monitored ticket queues to address issues promptly and facilitate collaborative support efforts within SLA.
- Maintained internal trackers to document progress across four workstreams.
- Performed endpoint troubleshooting, including OS re-imaging and credential resets, to restore user access.
Access Control Officer
Cencore LLC
San Antonio, TX
07.2024 - 04.2025
- As a cleared ACO, I conducted patrols for external gates and internal rooms at an undisclosed San Antonio, TX government facility. This data center operates 24/7, 365 days per year.
- I also screened individuals and conducted bag searches.
- Additionally, I worked under a construction contract where I guarded an access gate. Here, I checked uncleared and cleared workers and allowed access based on credentials.
- I worked with NSA police and FSOs to determine/grant access to eligible parties.
- I conducted daily training for new employees and assisted hiring managers in facilitating professional counseling.
- I completed Level II Security Officer Training Course for the states of Texas and Maryland.
- Managed visitor logs to maintain accurate records of all individuals on-site.
- Conducted routine inspections of premises for unauthorized entries and suspicious activities.
- Operated surveillance systems to monitor activities across various areas of the facility.
Division Training Officer
Castalia Systems
09.2020 - 06.2021
- Conducted 64 hours of training sessions per 8 days, graded assessments, and provided constructive feedback to trainees.
- Collaborated on creating and maintaining SOP standards across FMV Program trainers.
- Instructed trainees and employees on using various software applications including IEC and Microsoft Office.
- Facilitated advanced training for employees in acquiring and creating imagery products tailored to client needs.
- Developed user-friendly troubleshooting guides and process trackers that became standard references across the program.
- Utilized OSINT, MAAS, and ICE for research and instructional collaboration on target sets.
- Provided direct technical support during real-time operations, escalating and documenting system interruptions, account lockouts, and workstation failures for rapid response.
FMV Analyst
Castalia Systems
02.2019 - 09.2020
- Delivered full-motion video and imagery analysis to support Global War on Terror initiatives.
- Exploited FMV and National Technical Means imagery in a continuous, multi-agency operational environment.
- Conducted research on target areas related to current counter-terrorism operations.
- Compiled secondary imagery intelligence products for briefings to senior government officials.
- Completed time-sensitive, all-source intelligence projects addressing GWOT and counter-terrorism issues.
- Developed instructional PowerPoints for training analysts since September 2019.
- Led quality control efforts to ensure NTM and MAAS imagery products met SOP standards since March 2020.
- Utilized IEC, NES, MAAS, RemoteView, Google Earth, SOCET GXP, and Microsoft Office applications proficiently.
FMV Analyst
Macaulay-Brown Incorporated
Fort Walton Beach, FL
04.2017 - 02.2019
- Supported 11th Special Operation Intelligence Squadron in counter-terrorism operations as Mission Supervisor.
- Conducted Full-Motion Video and imagery analysis for Global War on Terror initiatives.
- Exploited FMV and National Technical Means imagery in a continuous 24/7 work environment.
- Collaborated with USAF personnel to deliver customer-specific products efficiently.
- Utilized MAAS, ArcGIS, Google Earth, and Microsoft applications effectively.
- Partnered with tech support teams to resolve technical challenges promptly.
- Created troubleshooting guides and process trackers that standardized program references.
- Led training initiatives for new analysts, mentoring junior instructors and resolving workflow issues.
Signal Analyst: Dragon Strike
07.2015 - 05.2017
- Coordinated with Army medium-altitude airborne assets and National Intelligence personnel.
- Identified and processed complex signals of interest to provide critical tactical information on third-party forces in PACOM region.
- Conducted analysis to validate bit structures, isolate platform types, and assess high-interest exercises and weapons movements.
Signals Analyst: Ground SIGINT Company 715th MI BN, Delta CO
07.2014 - 07.2015
- Trained for forward-deployment with signal equipment, including Trojan system and SIGINT tools.
- Delivered intelligence briefs highlighting capabilities and procedures for Commonwealth intelligence communities.
- Collaborated with foreign mission partners and USMC during 2nd Party Joint Service exercise.
Education
35S - Signals Analysis (SIGINT)
Corry Station
Pencascola, FL, United States11.2014
Some College (No Degree) - Food Science
Clemson University
Clemson, SCSome College (No Degree) - Child Life Specialist
Columbia College
Columbia, SCSkills
- Incident response
- Active Directory management
- Azure Cloud Platform Knowledge
- Cloud security protocols
- Customer relationship management
- Multitasking Abilities
- Ticketing System Knowledge
- Curriculum development
Certification
- Studying for CompTIA Cloud+
- Studying for AZ900
Timeline
Cloud Support Engineer
Microsoft
04.2025 - Current
Access Control Officer
Cencore LLC
07.2024 - 04.2025
Division Training Officer
Castalia Systems
09.2020 - 06.2021
FMV Analyst
Castalia Systems
02.2019 - 09.2020
FMV Analyst
Macaulay-Brown Incorporated
04.2017 - 02.2019
Signal Analyst: Dragon Strike
07.2015 - 05.2017
Signals Analyst: Ground SIGINT Company 715th MI BN, Delta CO
07.2014 - 07.2015
35S - Signals Analysis (SIGINT)
Corry Station
Some College (No Degree) - Food Science
Clemson University
Some College (No Degree) - Child Life Specialist
Columbia College
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