Danielle Beaudry
Oakville,CT
Summary
Organized Director in Bank Operations with 13 years of banking experience. Expert in onboarding training with extensive knowledge of industry procedures and regulations.
Overview
12
12
years of professional experience
Work History
Director, Bank Operations Partnerships
Webster Bank
Southington, CT
03.2023 - Current
- Develop internal team processes, best practices, and strategies
- Creatively solution pain points between LOBs and Bank Ops.
- Identify least manual, most scalable systems to best serve the combined organization on a go forward basis.
- Oversee the launch of new programs and products with various internal/external partners
- Collaborate with bank ops leaders to focus on long term strategic initiatives.
- Project/Program manage when appropriate.
- Work closely with organizational leadership to guide operational strategy.
Senior Learning & Development Analyst
Webster Bank
Southington, CT
12.2018 - 03.2023
- Designed, implemented and managed successful training programs to meet various LOB needs.
- Facilitated new hire orientation, technical and behavioral/soft skill courses.
- Program Managed Commercial L&D needs.
- Proficient with LMS (NetDimensions).
- Teamed with subject matter experts in evaluation and revision of training to continually improve learning platforms.
- Collaborated with vendors to evaluate available curriculums and associated materials.
- Managed and scheduled all required onboarding training for colleagues.
- Project Manage multiple initiatives and created content for core conversion.
- Exposure to Articulate Storyline platform
Sr Market Operations Coordinator
Webster Bank
Waterbury, CT
04.2012 - 12.2018
- Provided coaching to internal teams in order to achieve operational targets.
- Implemented daily/monthly/annual banking center operations such as required audits, reports, reconciliation, etc.
- Reviewed day-to-day operations of banking center teams across several sites.
- Collaborated with managers to evaluate needs to achieve operational goals
- Identified and resolved unsafe or ineffective practices.
Education
Bachelor of Science - Business Finance
Post University
Waterbury, CT05.2018
Skills
- Orientation and Onboarding
- Virtual Facilitation
- Virtual Learning Management
- Salesforce
- Emotional Intelligence
- NetDimensions LMS
- Teamwork & Collaboration
- MS Office Suite/Teams
Timeline
Director, Bank Operations Partnerships
Webster Bank
03.2023 - Current
Senior Learning & Development Analyst
Webster Bank
12.2018 - 03.2023
Sr Market Operations Coordinator
Webster Bank
04.2012 - 12.2018
Bachelor of Science - Business Finance
Post University