Summary
Overview
Work History
Education
Skills
Activities
References
Timeline
Generic

Danielle Biamba Tshitenge

Gaithersburg,MD

Summary

Dynamic insurance verification representative with expertise in coverage and authorizations at Shady Grove Orthopaedics Associates. Proven analytical problem-solving skills enhance operational efficiency, while exceptional client service fosters strong patient relationships. Adept at managing electronic health records and streamlining verification processes, ensuring precise billing and optimal patient care.

Overview

4
4
years of professional experience

Work History

Insurance Verification Representative OB

Shady Grove Orthopaedics Associates
Rockville, MD
05.2024 - Current
  • Evaluated insurance plans to identify coverages and benefits for patient needs.
  • Maintained updated patient accounts by verifying insurance details for billing precision.
  • Engaged with insurers, patients, and employers to confirm coverage specifics.
  • Conducted follow-ups with insurers to streamline verification procedures.
  • Educated patients about their insurance coverage and any relevant restrictions.
  • Tracked status of pending verifications and authorizations for operational efficiency.
  • Collaborated with healthcare professionals to communicate necessary coverage information.

Medical Assistant

Shady Grove Orthopedics
11.2022 - 05.2024
  • Provide administrative support to ensure efficient operation of the medical office.
  • Support doctors and patients through a variety of tasks related to patient care management, organization and communication.
  • Interview patients and document basic medical history
  • Update and file medical records and insurance reports through EHR/AllScripts
  • Casting and fitting with DME
  • Clean and maintain examination and treatment rooms daily.
  • Produce and distribute correspondence memos, letters, faxes, and forms

Office Assistant/Store Accountant

Harris Teeter
07.2021 - 10.2022
  • Priority is to take care of customers by satisfying their needs and expectations.
  • Performing booking, accounting, and other functions required in the store accounting office.
  • Provides financial information to management by researching and analyzing accounting data; preparing reports
  • Reconcile financial discrepancies by collecting and analyzing information.

Education

Bachelors of Science - Health Science

Frostburg State University
Frostburg, MD
12.2020

Skills

  • Analytical problem-solving
  • Medical terminology expertise
  • Client service excellence
  • Leadership and management
  • Insurance verification processes
  • Management of electronic health records
  • Collaborative teamwork skills
  • Processing electronic authorizations
  • Expertise in coverage and authorizations
  • Effective patient communication

Activities

  • Volleyball, Frostburg State University
  • Assistant Volleyball Club Coach, Maryland Exclusive Volleyball Club
  • Pre-Med Society, Frostburg State University

References

References available upon request.

Timeline

Insurance Verification Representative OB

Shady Grove Orthopaedics Associates
05.2024 - Current

Medical Assistant

Shady Grove Orthopedics
11.2022 - 05.2024

Office Assistant/Store Accountant

Harris Teeter
07.2021 - 10.2022

Bachelors of Science - Health Science

Frostburg State University

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Danielle Biamba Tshitenge