Summary
Overview
Work History
Education
Skills
System Used
Affiliations
Accomplishments
References
Timeline
Generic

Danielle Borowski

Milwaukee,WI

Summary

Versatile human resources specialist offers recruitment, benefit and employee manager skills paired with outstanding multitasking and communication abilities. Goal-oriented professional with several years of comprehensive experience working as a team player to reach department goals. Commended for superior performance and consistently going above and beyond to exceed goals.

Overview

21
21
years of professional experience

Work History

HR Operation Specialist

Fiserv Solutions
Milwaukee, WI
11.2021 - 08.2024
  • Handled incoming calls from Fiserv associates, management, and vendors.
  • Manage/work emails from Fiserv associates, manager, and vendors.
  • Manage incoming mail; scanning and working on incoming forms.
  • Work hires and assists management with Workday Questions.
  • Process unemployment claims on a daily basis.
  • Fulfill associates' and vendors' requests for information.

Various Contract Roles

Robert Half
West Allis, WI
06.2021 - 08.2021
  • Prepared and presented orientation on a weekly basis.
  • Gather onboarding information for new hires.
  • Assisted with associates' payroll and benefit questions.
  • Followed up with Directors' needs.
  • Other duties as assigned.
  • Developed and implemented new employee onboarding process.

Documentation Clerk

Veolia North America
West Allis, WI
03.2018 - 12.2018
  • Resolved employee records via email and service tasks.
  • Provided customer service to external and internal customers.
  • Provided assistance to the Payroll Team and HRIS Team.
  • Responded promptly to inquiries regarding document availability, access rights.
  • Ensured that all deadlines were met while adhering to organization's confidentiality requirements.

Benefits Customer Service

Division 10 Personnel
Milwaukee, WI
09.2017 - 12.2017
  • Processed court orders and life claims in a timely manner.
  • Processed insurance payments for retirees and associates out on leave
  • Main contact for incoming service calls.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Centralized Staffing Specialist

Kohl's Corporation
Menomonee Falls, WI
07.2015 - 12.2015
  • Assisted with filling selected stores' holiday staff.
  • Successfully boosted recruitment rates in just 6 months.
  • Initiated background and drug screens.
  • Created decline, offered letters to complete the hiring process.
  • Worked area business to post job openings.

Human Resources Assistance

Elite Human Capital
Wauwatosa, WI
10.2013 - 07.2015
  • Processed and managed incoming guest and direct to the appropriate business partner or recruiter
  • Compiled interview and new hire paperwork
  • Assisted with completion of onboarding and orientation
  • Gather and track direct deposit and I-9 form
  • Ran I-9 verification

HR Representative/Benefits Administrator

Johnson Controls
Glendale, WI
06.2003 - 08.2012
  • Discreetly managed employee job records, COBRA, and annual enrollment.
  • Resolved employee questions concerning employment benefits, including family status changes, and annual enrollment.
  • Provided training to Customer Service Team, field contacts of benefits and policies.
  • Processed data entry of new hires through to terminations.
  • Main contact for field contacts, employees, and vendors.

Education

Associate's Degree -

University of Phoenix
Milwaukee, WI
04.2014

Skills

  • Highly organized
  • Enthusiastic
  • Customer service
  • Data integrity
  • Employee job records
  • Benefits Administration
  • Onboarding and Orientation

System Used

  • Ascend
  • Client 360
  • Genesys
  • Workday
  • Peoplesoft
  • Remedy

Affiliations

  • Volunteer with Company volunteer activities
  • Volunteer time as a helper in childs class room - 2 years

Accomplishments

  • Merit Award 2008

References

References available upon request.

Timeline

HR Operation Specialist

Fiserv Solutions
11.2021 - 08.2024

Various Contract Roles

Robert Half
06.2021 - 08.2021

Documentation Clerk

Veolia North America
03.2018 - 12.2018

Benefits Customer Service

Division 10 Personnel
09.2017 - 12.2017

Centralized Staffing Specialist

Kohl's Corporation
07.2015 - 12.2015

Human Resources Assistance

Elite Human Capital
10.2013 - 07.2015

HR Representative/Benefits Administrator

Johnson Controls
06.2003 - 08.2012

Associate's Degree -

University of Phoenix
Danielle Borowski