Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management. Committed to obtaining highest level of patient satisfaction.
Overview
5
5
years of professional experience
Work History
Certified Medical Assistant
Dr. Carla Quispez-Asin | Internal Medicine
Coral Gables, Florida
2022.03 - Current
Obtained vital signs, patient histories and prepared patients for examinations.
Maintained cleanliness and organization of examination rooms.
Administered injections, medications and treatments as directed by the physician.
Performed venipuncture procedures adhering to established standards.
Explained treatment procedures and physicians' instructions.
Kept facility stocked with necessary supplies.
Facilitated efficient communication between patients and physician by relaying messages regarding concerns, condition updates, and refill requests.
Performed administrative duties such as scheduling appointments, managing patient flow, answering phones, and updating patient charts.
Medical Assistant
Nuyou Wellness Center
Coral Gables, Florida
2020.08 - 2022.01
Assisted the physician while they administered cosmetic injectables such as Botox, Juvederm, Restylane and Belotero.
Provided patient education regarding potential risks associated with certain treatments.
Prepared patients for treatment by taking before and after pictures and applied numbing cream to the appropriate area.
Kept treatment rooms client-ready by cleaning and restocking areas between appointments.
Managed the maintenance of accurate medical records through diligent documentation of patient visits.
Prepared vitamin IV therapy for the physician to administer.
Administered vitamin injections and peptide therapy protocols under physician's guidance.
Performed venipuncture according to established standards.
Educated patients about procedures and physician's instructions.
Scheduled patient consultations and treatments using medical software.
Recommended products that are tailored to meet each individual's needs.
Front Desk Receptionist
Nuyou Wellness Center
Pembroke Pines, FL
2019.09 - 2020.08
Maintained an organized reception area and ensured that all guests were attended to promptly.
Assisted with scheduling appointments for clients and visitors.
Performed data entry into computer systems to maintain accurate records of customer information.
Provided administrative support such as filing documents, photocopying and scanning materials.
Signed for packages, recorded deliveries and distributed to personnel.
Handled payment processing and provided customers with receipts and proper bills and change.
Resolved any customer complaints or issues in a timely fashion following established protocols.
Educated customers about the benefits of using professional skincare products and demonstrated how to use them correctly.
Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
Responded to customer inquiries via phone, email, and in person.
Assisted in the management of the company's social media accounts.
Managed company calendar and scheduled events.
Education
Medical Assistant Certification -
U.S. Career Institute
Fort Collins, CO
2021-02
BLS Certified
Certified Nutrition Coach
Precision Nutrition
Miami Dade College
Miami, FL
High School Diploma -
St. Brendan Highschool
Miami, FL
2006-01
Skills
Patient-focused care
Administrative Skills
Phlebotomy
Knowledgeable on peptide therapy and aesthetic treatments
References
References available upon request.
Timeline
Certified Medical Assistant
Dr. Carla Quispez-Asin | Internal Medicine
2022.03 - Current
Medical Assistant
Nuyou Wellness Center
2020.08 - 2022.01
Front Desk Receptionist
Nuyou Wellness Center
2019.09 - 2020.08
Medical Assistant Certification -
U.S. Career Institute
BLS Certified
Certified Nutrition Coach
Precision Nutrition
Miami Dade College
High School Diploma -
St. Brendan Highschool
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