Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Danielle Braun

Danielle Braun

Yokota Air Base,AP

Summary

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Creative Writer and Graphic Designer with a talent for developing unique custom artwork. Innovative approach to ideas and concept development. Offering six years of expertise overseeing individual projects and brand development.

Focused on leveraging writing talents to bring audience members strategically to emotional places and build brand loyalty. Creative, persuasive and articulate with remarkable work ethic and analytical approach.

Overview

11
11
years of professional experience

Work History

Graphic Designer

Self Employed Services
01.2014 - Current
  • Developed creative design for print materials, brochures, banners and signs.
  • Created digital image files for use in digital and traditional printing methods.
  • Completed final touches for projects such as images sizes and font selection.
  • Met with customers to present mockups and collect information for adjustments.
  • Applied knowledge of production to create high-quality images.
  • Employed design fundamentals when selecting typography, composition, layout and color in design work.
  • Created broad range of work using various design techniques.

Creative Writer

Hobbyist
08.2012 - Current
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.

Supervisor

The Exchange-AAFES
11.2021 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Worked with management team to implement proper division of responsibilities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.

Warehouse Foreman

The Exchange-AAFES
09.2016 - 10.2020
  • Supervised warehouse operations by managing employees during shifts.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns and transfers.
  • Oversaw daily operations and shipping and handling processes.
  • Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
  • Adhered to industry best practices for warehousing, material handling and documentation.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.

Education

No Degree - Graphic Design

American InterContinental University
Online

No Degree - Liberal Arts And General Studies

Brevard Community College
Palm Bay, FL

Skills

  • Administration and Reporting
  • Critical Thinking
  • Resolving Complaints
  • Idea Visualization and Brainstorming
  • Illustration and Design
  • Design Mockups
  • Research Design
  • Originality and Creativity
  • Layout Design
  • Rough Sketching
  • Photography
  • Complex Problem-Solving
  • Social Media Platforms
  • Google Docs
  • Creative Writing
  • Short Stories
  • Microsoft Office
  • Reading Comprehension

Timeline

Supervisor

The Exchange-AAFES
11.2021 - Current

Warehouse Foreman

The Exchange-AAFES
09.2016 - 10.2020

Graphic Designer

Self Employed Services
01.2014 - Current

Creative Writer

Hobbyist
08.2012 - Current

No Degree - Graphic Design

American InterContinental University

No Degree - Liberal Arts And General Studies

Brevard Community College
Danielle Braun