Danielle Brown
Palm Coast,FL
Summary
Proven leader in emergency dispatch, adept in multitasking and situational awareness, enhanced Flagler County Sheriff's Office operations through advanced technology integration and team morale boosting. Excelled in customer service and crisis management, ensuring efficient response coordination and equipment reliability. Demonstrates unparalleled dedication to public safety and team collaboration.
Overview
10
10
years of professional experience
Work History
Emergency Dispatcher
Flagler County Sheriff's Office
Bunnell, FL
01.2015 - Current
- Participated in ongoing professional development opportunities to stay current on best practices in emergency communications and technology advancements.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Contributed positively towards team morale by fostering a supportive work environment within the dispatch center.
- Effectively managed stressful situations, maintaining a calm demeanor while providing crucial support to both callers and first responders.
- Conducted regular equipment checks and maintenance tasks, minimizing downtime due to technical issues within the dispatch center environment.
Education
High School Diploma -
Flagler Palm Coast High School
Palm Coast, FL05.2009
Skills
- Customer Service
- Situational Awareness
- Teamwork and Collaboration
- Time Management
- Dependable and Responsible
- Multitasking Abilities
- Reliability
- Team Leadership
- Interpersonal Skills
Timeline
Emergency Dispatcher
Flagler County Sheriff's Office
01.2015 - Current
High School Diploma -
Flagler Palm Coast High School