Hi, I’m
Danielle Calloway
Cincinnati,OH
Summary
Versatile payroll tax analyst and administrator with exceptional success at leading both businesses and individuals into unprecedented financial growth. Expands and allocates business assets for maximum profit and meets needs of individuals via expert insights into current and future performance of stocks and bonds. Researches tirelessly using latest technology and decisively guides clients in financially sound directions.
Overview
9
years of professional experience
Work History
Department of Treasury Internal Revenue
Payroll Tax Analyst
10.2017 - 02.2023
Job overview
- Researched and resolved internal and external inquiries in a timely manner and perform analysis on payroll and benefit data issues and system defects.
- Monitored and drive prompt issue resolution assuring accuracy of end-to-end payroll processing.
- Performed quarterly and annual year-end tax functions including, W-2 verifications and wage and tax corrections in the system and manage garnishments, tax processes, and levies.
- Ensures proper documentation of and adherence to payroll and benefit processes.
- Assisted in collecting payroll operation benchmark metrics and track monthly reports/metrics to show trends and potential improvement opportunities.
- Maintained positive relations with HR Director and benefits broker in implementing benefits package to new hires, re-hires, associate promotions and transfers, and terminations.
- Processed off cycle checks, reversals, and voids and effectively communicate results to management.
- Peer reviewed performance evaluations conducted based on business needs.
- Created and maintained reports from software system for corrections and audits as necessary.
- Exercised full compliance on federal, state, and local payroll administration laws, regulations, and procedures.
- Created financial strategies to optimize portfolio performance and reduce risk.
Arrowhead General Insurance Agency, Inc
Payroll Administrator
01.2014 - 09.2017
Job overview
- Processed payroll audit reports, meal period violations, and minimum wage reports for compliance, garnishments and levies.
- Communicated policies and procedures, development of hiring and recruitment strategies, interview and referral methods.
- Managed high-volume payroll processing on a biweekly and monthly basis and updated employee personnel data.
- Compiled data from personnel records and HRIS, prepared required reports as required, and provided information such as EEO, EDD, and Annual Census.
- Reviewed and confirmed paid hours of exempt and non-exempt personnel were timely paid based on accurate reports and rules with the state law.
- Accurately input garnishments, vacation, sick, holiday, and other deductions for electronic and manual check payments.
- Audited reports for manual reimbursements for mileage, toll, lodging, airfare, team building, tuition and other expenses.
- Identified methods for improvement to facilitate strong rapport in resolving issues externally and internally within the organization.
- Responded to employee inquiries to provide information regarding payroll deductions and related issues.
Education
University of Cincinnati
Bachelor of Business Administration from Accounting
Skills
Employee RelationsBenefits AdministrationUnemployment LawsRelationship ManagementPayroll AdministrationPolicy Interpretation
GAAP and statutory reporting
Financial and operational reporting
Business Development
Strategic financial planning
Training and Development
Organization and Time Management
Accomplishments
- Supervised team of 9 staff members.
- Achieved high volume turnover through effectively helping with volunteering with reduction by 34% by Q1 2021 and 72% by Q4 2022.
- Documented and resolved closed tickets which led to improved communication and stimulated open forum discussions and feedback enrollment by 49%.
- Collaborated with team of 4 in the development of Leaders In Charge.
Availability
See my work availability
Not Available
Available
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tuesday
wednesday
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friday
saturday
sunday
morning
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evening
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Timeline
Payroll Tax Analyst
Department of Treasury Internal Revenue
10.2017 - 02.2023
Payroll Administrator
Arrowhead General Insurance Agency, Inc
01.2014 - 09.2017
University of Cincinnati
Bachelor of Business Administration from Accounting