Summary
Overview
Work History
Education
Skills
Timeline
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Danielle Carson

Washington Court House

Summary

Dynamic professional with a proven track record at Amazon Air, enhancing staff development and productivity through adaptive learning and effective communication. Skilled in peer mentoring and training facilitation, demonstrated adaptability, and critical thinking. Achieved significant improvements in learning experiences and operational processes, showcasing a blend of hard and soft skills without relying on numerical data.

Overview

6
6
years of professional experience

Work History

Learning Ambassador

Amazon Air
11.2022 - Current
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Utilized variety of instructional design methodologies to create effective learning experiences.
  • Developed and implemented successful onboarding program.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.

Road Manager

Fiona's Fineries
08.2022 - Current
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Improved marketing to attract new customers and promote business.
  • Developed and maintained relationships with customers and suppliers through account development.

Teacher's Assistant

Wilmington City Schools
08.2022 - Current
  • Supported classroom activities, tutoring, and reviewing work.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.

Process Assistant

Amazon Air
07.2019 - 07.2020
  • Conducted training and change management processes to improve operations.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Monitored and reported on process performance to verify compliance with established standards.
  • Coordinated incoming and outgoing shipments to maintain schedules.

Education

Associate of Science - Human And Social Services

Southern State Community College
Hillsboro, OH
05-2012

Skills

  • Adaptive learning
  • Peer mentoring
  • Online learning platforms
  • Training facilitation
  • Adaptability and flexibility
  • Multitasking
  • Merchandise sales
  • Customer engagement
  • Display set up and arrangement
  • Problem-solving
  • Critical thinking
  • Effective communication

Timeline

Learning Ambassador

Amazon Air
11.2022 - Current

Road Manager

Fiona's Fineries
08.2022 - Current

Teacher's Assistant

Wilmington City Schools
08.2022 - Current

Process Assistant

Amazon Air
07.2019 - 07.2020

Associate of Science - Human And Social Services

Southern State Community College

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Danielle Carson