DANIELLE CHAPPELEAR
Madison,GA
Summary
Dedicated, hardworking, and up for any challenge, I have consistently demonstrated these character traits throughout my career. My diverse experiences in various settings distinguish me as an excellent addition to any team. I find great fulfillment in assisting others and acquiring new skills. My ultimate goal is to secure a career that enables me to make a positive impact on the lives of those around me, while also offering a stimulating environment that pushes me to excel and showcase my abilities.
Overview
6
6
years of professional experience
Work History
Senior Development Manager
National Association of Elevator Contractors
05.2021 - Current
- Leads creation and optimization of registration platforms for all association events. Coordinates pricing strategies, hotel room blocks, and onsite staffing for event registrations.
- Responsible for Membership initiatives including membership renewals, approving new members, spearheading membership recruitment, oversees committee volunteers, creating and interpreting membership reports for staff and board of directors
- Manages and works with a third-party expo company to coordinate exhibits for the largest vertical transportation tradeshow in North America including securing spaces, invoicing/contracting, and assisting exhibitors onsite with any problems
- Oversees niche committee of industry young professionals by coordinating an annual education and networking retreat which includes creating event schedule, budget, sponsorships, receptions, and education sessions.
- Meeting/Event Planner for the association along side a third party meeting planning company which includes site visits to determine event locations, creation of event budget, creation of schedule/agenda, scheduling of all onsite staff, and execution of event onsite.
- Implemented creative solutions to address challenges or obstacles encountered during the planning phase or on-site at events.
- Managed budgets effectively to ensure cost savings while maintaining high-quality events and experiences for attendees.
- Facilitated clear communication between all parties involved in the event planning process, fostering collaboration and efficient decisionmaking.
- Developed comprehensive event timelines, ensuring seamless execution of all logistical elements from start to finish.
Business Office Coordinator
Savannah Court of Lake Oconee
Greensboro, GA
05.2020 - 05.2021
- Oversaw payments and collections for the assisted living.
- Handled various human resources tasks such as new hire documentation, separation paperwork, and payroll management as well as conducted interviews.
- Ensured compliance with federal, state, and local regulations governing assisted living communities while maintaining up-to-date knowledge of industry best practices.
- Ensured compliance with federal, state, and local regulations pertaining to assisted living facilities while maintaining a focus on resident-centered care approaches at all times.
Store Manager
Pat’s Hallmark
Blairsville, GA
11.2019 - 05.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Marketer
The Howard Center
Warner Robins, GA
09.2019 - 11.2019
- Coordinated marketing events to help promote services that The Howard Center offered.
Education
Bachelor of Science - Psychology
Georgia College & State University
Milledgeville05.2016
Skills
- Customer Service
- Database Management
- Vendor Management
- Budgets
- Volunteer Management
- Basic Human Resources
- Marketing/ Social Media
- Event Coordination
- Medical Office/ Chart Knowledge
- Proficient in Microsoft Suite including Word, and Excel
- Time management
- Project planning
- Vendor relations
- Scheduling
- Business development
- Database management
- Pricing structures
- Graphic design
Timeline
Senior Development Manager
National Association of Elevator Contractors
05.2021 - Current
Business Office Coordinator
Savannah Court of Lake Oconee
05.2020 - 05.2021
Store Manager
Pat’s Hallmark
11.2019 - 05.2020
Marketer
The Howard Center
09.2019 - 11.2019
Bachelor of Science - Psychology
Georgia College & State University