Danielle Chateigne
Orlando
Summary
Detail-oriented and compassionate professional with over 5 years of experience in client interaction, data collection, and managing sensitive information. Proven track record in promoting developmental milestones and supporting families in healthcare settings. I am seeking to leverage my expertise in data management, patient communication, and healthcare administration.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Registered Behavioral Technician (RBT)
AMOR Therapy Services Inc.
03.2023 - Current
- Delivered ABA services to children with developmental disabilities, ensuring accurate data collection and analysis.
- Regularly interacted with patients and families, providing updates and addressing concerns regarding treatment progress.
- Maintained detailed, confidential patient records and collaborated with other healthcare professionals to optimize treatment plans.
Registered Behavioral Technician (RBT)
Lucent Development and Behavior Services
08.2020 - 06.2021
- Provided direct ABA services while maintaining a focus on patient confidentiality and privacy.
- Collected, graphed, and organized patient data to ensure accurate reporting and documentation.
- Assisted in managing patient schedules, ensuring appointments and treatments were timely and accurate.
Education
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL05.2021
Skills
- Proficient in engaging with patients and families
- Healthcare Administration: Experience in managing patient data, clinic protocols, and confidential information
- Data Collection & Reporting: Skilled in collecting, analyzing, and graphing data related to patient progress
- Customer Service: Demonstrated ability to provide excellent service in a fast-paced healthcare environment
- HIPAA Compliance: Understanding of confidentiality standards and commitment to patient privacy
- Team Collaboration: Ability to work effectively with interdisciplinary teams, including physicians and support staff
- Active listening
- Critical thinking
- Data entry
- Customer service
Certification
- Registered Behavior Technician (RBT) – Behavior Analyst Certification Board (BACB)
- CPR and First Aid Certified
Timeline
Registered Behavioral Technician (RBT)
AMOR Therapy Services Inc.
03.2023 - Current
Registered Behavioral Technician (RBT)
Lucent Development and Behavior Services
08.2020 - 06.2021
Bachelor of Science - Psychology
University of Central Florida
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