Danielle Chavez
Manager, patient relations
Lakewood,CO
Summary
Dynamic manager with a proven track record at Colorado Ophthalmology Associates, excelling in team leadership and customer service. Successfully enhanced employee engagement and productivity through effective mentoring and training. Committed to maintaining a professional environment while maximizing performance and ensuring service excellence. Strong decision-making skills drive operational success.
Overview
32
32
years of professional experience
Work History
Manager
Colorado Ophthalmology Associates
04.2014 - 04.2025
- Managed and motivated employees to be productive and engaged in work.
- Completed various assignments within set deadlines.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maintained effective communication channels to ensure service excellence.
- Maximized performance by monitoring daily activities and mentoring team members.
Patient Relations
Associates In Eye Care
09.2003 - 04.2014
Hostess Manager
Jose O'Sheas
10.1993 - 09.2003
- Managed high-pressure situations with poise, maintaining excellent customer service during peak hours.
- Fostered a positive work atmosphere, promoting open communication between staff and management.
- Contributed to overall restaurant success by proactively addressing operational challenges as they arose.
- Maintained up-to-date knowledge of menu offerings and specials, providing accurate information to guests upon arrival.
- Staff scheduling
- Covered positions
Education
12 -
Alameda
Lakewood, CO05.1997
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
Timeline
Manager
Colorado Ophthalmology Associates
04.2014 - 04.2025
Patient Relations
Associates In Eye Care
09.2003 - 04.2014
Hostess Manager
Jose O'Sheas
10.1993 - 09.2003
12 -
Alameda
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