Danielle Chavez
Las Vegas,NV
Summary
Accomplished Cashier Team Lead known for strong supervisory and problem-solving abilities. Proven track record in enhancing team performance and customer experiences through effective training and communication. Ready to leverage skills to achieve organizational goals.
Overview
3
3
years of professional experience
Work History
Cashier Team Lead
Forver 21
Las Vegas, Nevada
09.2023 - 03.2025
- Supervised cashier team to ensure efficient customer service and smooth operations.
- Trained new cashiers on register procedures and customer interaction techniques.
- Coordinated schedule to optimize staff coverage during peak shopping hours.
- Assisted cashiers with resolving customer complaints and inquiries.
- Provided assistance to customers in navigating store offerings. with returns, exchanges, and product inquiries effectively.
- Scanned, priced, and bagged customer products quickly to keep lines moving.
- Worked with teams to maintain efficient store operations by stocking shelves and bagging groceries.
- Performed daily opening and closing procedures for the register area.
- Fostered a positive team environment through motivation and encouragement efforts.
- Implemented visual merchandising strategies to enhance the shopping experience.
Tax Associate
Torres & Feria Multiservices
Las Vegas, Nevada
01.2023 - 06.2023
- Prepared tax returns for individual and small business clients efficiently.
- Analyzed financial statements to uncover deductions and clarify tax implications.
- Facilitated collection of essential tax documentation and information for clients.
- Maintained up-to-date knowledge of all current developments in taxation law, regulation, policy or practice.
- Communicated deadlines and requirements to clients in a timely manner.
- Assisted clients with the preparation of financial documents related to taxes.
- Conducted research and compiled backup documentation.
- Addressed customer complaints regarding tax filings, ensuring timely resolution.
Life Guard
The Mirage
Las Vegas, Nevada
04.2022 - 08.2022
- Responded quickly to emergencies and provided first aid to distressed guests.
- Monitored pool areas to ensure guest safety and compliance with regulations.
- Ensured swimmers' safety during pool activities. to ensure safety in the pool area.
- Enforced pool rules consistently to promote a safe environment for all guests.
- Conducted regular safety checks on equipment and reported any issues promptly.
- Assisted in training new lifeguards on safety protocols and emergency procedures.
- Collaborated with other staff to enhance guest experiences through attentive service.
Education
High School Diploma -
Odyssey Charter School
Las Vegas, NV05-2019
Skills
- Point of sale management
- Customer service
- Sales floor presentation
- Complaint resolution
- Supervisory skills
- Scheduling coordination
- Opening and closing procedures
- Attention to detail
- Effective communication
- Problem solving
- Client relationship management
- Adaptability to change
Timeline
Cashier Team Lead
Forver 21
09.2023 - 03.2025
Tax Associate
Torres & Feria Multiservices
01.2023 - 06.2023
Life Guard
The Mirage
04.2022 - 08.2022
High School Diploma -
Odyssey Charter School