Shannon Sholar
Chinquapin,NC
Summary
Dynamic professional with extensive experience in cashier supervision and workflow coordination. Recognized for effectively training new team members and resolving customer inquiries, contributing to a positive and efficient retail environment.
Overview
1
1
Certification
30
30
years of professional experience
Work History
Cashier Team Lead
Realo Discount Drugs
Wallace, North Carolina
01.2022 - Current
- Led cashier team to deliver efficient service and maintain smooth operations.
- Trained new cashiers on register procedures and company policies.
- Managed cash drawer accuracy and promptly resolved discrepancies.
- Developed best practices for handling customer inquiries and complaints to enhance customer satisfaction.
- Monitored inventory levels at the front end and communicated needs to management.
- Cultivated positive work environment by recognizing staff efforts and providing ongoing encouragement.
- Performed daily opening and closing procedures for the register area.
- Processed refunds and exchanges according to company policy.
Farm Laborer
Briar Branch Farm formally know as M & M farms
Chinquapin , NC
08.1996 - 01.2022
- Assisted in daily livestock care and feeding routines.
- Maintained and repaired farming equipment, ensuring optimal performance and reducing unexpected breakdowns.
- Maintained farm equipment through routine inspections and repairs.
- Monitored animal health, identifying and reporting any signs of illness.
- Administered medications and vaccinations to livestock under supervision.
- Implemented safety protocols, enhancing overall farm safety standards.
- Placed rodent bait strategically around poultry houses, effectively controlling pest populations. around the poultry houses to decrease pests.
Sales Associate
WALMART
Jacksonville, North Carolina
06.2006 - 08.2013
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection and inquiries.
- Handled customer complaints with professionalism and care.
- Processed transactions accurately at the cash register.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized promotional displays to attract customer attention.
- Collaborated with team members to restock merchandise efficiently.
- Restocked shelves to maintain sufficient inventory levels.
- Maintained cleanliness and organization of sales floor.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Supported new staff with training on store policies and procedures.
- Adhered to company initiatives and achieved established goals.
- Placed special orders or called other stores to find desired items.
Education
Some College (No Degree) - Veterinary Technician
Coastal Carolina Community College
Jacksonville, NCSome College (No Degree) - Medical Assisting
Caring For Life
Jacksonville, NCSkills
- Point of sale management
- Cash management
- Cash drawer management
- Customer service
- Inventory management
- Staff training
- Team performance coaching
- Process optimization
Certification
- Medical Assistant
Timeline
Cashier Team Lead
Realo Discount Drugs
01.2022 - Current
Sales Associate
WALMART
06.2006 - 08.2013
Farm Laborer
Briar Branch Farm formally know as M & M farms
08.1996 - 01.2022
Some College (No Degree) - Veterinary Technician
Coastal Carolina Community College
Some College (No Degree) - Medical Assisting
Caring For Life