Danielle Clayton
Laurel,MD
Summary
Qualified professional experienced with working with different types of population. Hardworking and dedicated to achieve desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities. Organized and dependable candidate that is willing to take on added responsibilities to meet the team's goals. Successfully led initiatives that improved program efficiency and participant engagement.
Overview
5
5
years of professional experience
Work History
Coordinator of Special Programs
State of Maryland Department
04.2024 - Current
- Review Person Centered Plans (PCP) to ensure PCPs meets the person's health, safety, welfare needs.
- Ensure individuals with intellectual disabilities and mental illness that are requesting funding matches the services identified in their PCP and aligns with the DDA waiver regulations and policies.
- Work with stakeholders including providers, Coordinators of Community Services, person served, and their support team to ensure services are based on assessed needs.
- Review supporting documents to ensure the assessed needs matches the requested service. Supporting documents includes: behavior plans, nursing care plans, invoices, and progress charts.
- Approve, deny, or request clarification based on the submitted PCP and budget.
Coordinator of Community Services
Total Care Services, Inc
01.2022 - 04.2024
- Complete Person-Centered Plan (PCP) and monitor participant's wellbeing of individuals with intellectual and mental disability.
- Manage support services and fostered communication among team members
- Manage caseload of 40 plus individuals receiving DDA services.
- Developed and created programs and monitored effectiveness against individual participant needs.
- Actively document all contact with person served and their support system
- Monitor participants progress based on their individual goal
- Refer clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Develop and implement variety of innovative policies and strategies to promote client self-sufficiency.
- Ensure services are compliance with state and federal requirements regulations and rectified non-compliance issues immediately.
- Provide services to minors and adults
Admin Provider/ Program Director
First Choice Care, Inc
10.2023 - 01.2024
- Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
- Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
- Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
- Bill for services and accepts services
- Supervised program staff, managing and evaluating performance provide high-quality services to program participants
Legal Assistant
Greenberg Traurig LLC
08.2019 - 02.2022
- Legal documentation preparation and management
- Electronically review and organize file
- Assist with incoming and outgoing file transfer
- Managed accounts and client records of clients, observing confidentiality and extreme discretion.
- Completed electronic filings and managed firm administrative matters.
- Reviewed, edited and proofread legal document for proper grammar, spelling, punctuation and formatting.
Education
Master of Science - Clinical Psychology
Regent University
Virginia Beach, VA05.2023
Bachelor of Arts - Major in Psychology And Criminal Justice
West Virginia Wesleyan College
Buckhannon, WV05.2019
Skills
- Crisis Intervention
- Intervention Plans
- Microsoft Office
- Time Management
- Negotiation
- Organization
- Critical Thinking
- Empathy
- Conflict Resolution
- Communication
- Active Listening
- First Aid/CPR
Timeline
Coordinator of Special Programs
State of Maryland Department
04.2024 - Current
Admin Provider/ Program Director
First Choice Care, Inc
10.2023 - 01.2024
Coordinator of Community Services
Total Care Services, Inc
01.2022 - 04.2024
Legal Assistant
Greenberg Traurig LLC
08.2019 - 02.2022
Master of Science - Clinical Psychology
Regent University
Bachelor of Arts - Major in Psychology And Criminal Justice
West Virginia Wesleyan College
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