Summary
Overview
Work History
Education
Skills
Certification
Timeline
Manager
Danielle Coe

Danielle Coe

Philadelphia,PA

Summary

I bring a well-rounded background in food service, leadership, and sales, with experience as a supervisor, manager, and door-to-door sales representative. In my food service roles, I successfully led and trained teams and maintained high standards for customer satisfaction and food safety. As a supervisor and manager, I handled scheduling, resolved customer concerns, and increased team efficiency during high-volume shifts. In my sales experience, I developed strong communication and persuasion skills, consistently meeting or exceeding sales goals while building positive relationships with customers. Overall, I pride myself on being adaptable, results-driven, and committed to delivering excellent service in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Buffalo Wild Wings
Flemington, NJ
09.2025 - Current
  • Provided food and beverages efficiently with dedicated attention to customer preferences.
  • Showcased strong multitasking abilities through simultaneous management of multiple tables, ensuring uncompromised service quality.
  • Facilitated teamwork among colleagues during peak hours promoting a collaborative atmosphere that boosted overall productivity levels.
  • Upheld cleanliness and orderliness in dining area for optimal guest satisfaction.

Shift Supervisor

IHOP
Blue Bell, PA
04.2025 - 12.2025
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Shift Leader

T.G.I Fridays
PA
04.2024 - 04.2025
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Supervisor

IHOP
Aramingo, PA
11.2023 - 12.2024
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Increased customer retention rates by implementing customer feedback into actionable improvements.

Assistant Manager

SIGNATURE INC
Morristown, NJ
11.2023 - 05.2024
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
  • Boosted team morale and productivity by leading weekly sales strategy meetings.

Server

Red Lobster
Springfield, PA
04.2022 - 11.2023
  • Increased sales significantly by upselling higher-end products to customers.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Education

High School Diploma -

Upper darby highschool
Upper Darby, PA
06.2022

Skills

Restaurant management

Hospitality management

Shift management

Team leadership

Team management

Goal-oriented

Client engagement

Product expertise

Employee training

Conflict management

Customer support

Team development

Certification

Driver's License

Timeline

Server

Buffalo Wild Wings
09.2025 - Current

Shift Supervisor

IHOP
04.2025 - 12.2025

Shift Leader

T.G.I Fridays
04.2024 - 04.2025

Supervisor

IHOP
11.2023 - 12.2024

Assistant Manager

SIGNATURE INC
11.2023 - 05.2024

Server

Red Lobster
04.2022 - 11.2023

High School Diploma -

Upper darby highschool