Danielle Collman
Waterloo,IL
Summary
Goal-focused Bank Teller experienced in fast-paced financial environments. Focused on maintaining high levels of accuracy and productivity as well as achieving branch goals.
Overview
20
20
years of professional experience
Work History
Teller
First National Bank of Waterloo
Columbia, IL
08.2023 - Current
- Identified opportunities to refer customers to other areas of the bank for additional services.
- Maintained confidentiality of all customer records and information according to company policies.
- Provided exceptional customer service while accurately processing routine transactions.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Researched discrepancies between actual cash amounts and records of transactions for accuracy.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Built and maintained client relationships through quality, personalized interactions.
- Trained employees on cash drawer operation.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
Server
Denny's Restaurants Franchise Association
Waterloo , IL
02.2005 - 07.2023
- Accurately recorded orders on cash register and point-of-sale system.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided exceptional service to high volume of daily customers.
- Trained new employees to perform duties.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Education
High School Diploma -
Waterloo High School
Waterloo, IL05-2005
Some College (No Degree) - Accounting
Southwestern Illinois College
Belleville, ILSkills
- Reliable
- Strong Work Ethic
- Stress Tolerance
- Problem Solving
- Excellent Communication
- Self Motivation
Timeline
Teller
First National Bank of Waterloo
08.2023 - Current
Server
Denny's Restaurants Franchise Association
02.2005 - 07.2023
High School Diploma -
Waterloo High School
Some College (No Degree) - Accounting
Southwestern Illinois College
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