Danielle Cooley
Summary
From health care to non-profits, I am dedicated to serving people and the community.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Volunteer and Community Engagement Coordinator
Children's Home Association Of Illinois
Peoria, IL
07.2022 - Current
- Coordinate agency fundraising efforts, including large-scale event planning such as legacy fundraisers, externally sponsored events, and seasonal campaigns.
- Implement all agency-related volunteer efforts and develop new ideas to increase recruitment and retention.
- Cultivate relationships and maintain regular communication with other nonprofit agencies, schools, and social service agencies for collaboration regarding community needs.
- Develop comprehensive fundraising strategies to meet organizational goals and additionally, for reporting of development projects to board members and Chief Executive Officer.
- Monitor and strategize budgets related to fundraisers, third-party events, internal agency projects, and seasonal campaigns.
- Provide support and work closely with Marketing Communications in the planning, coordination, and maintaining of social media accounts, agency branding/awareness, graphic design and promotional materials, and news/media publicity.
Client Care Coordinator
Comfort Keepers Home Health Care
Peoria, IL
10.2020 - 04.2022
- Performed in-home consultations to potential clients and prospects, generating up to $250,000 in YTD income, while simultaneously maintaining client satisfaction of existing customer base.
- Conducted regular meetings with administrative staff to discuss key performance indicators, sales conversion rates, and employee performance and satisfaction feedback.
- Supervised the daily operations of the home health agency, including staffing, scheduling, budgeting, and customer service.
- Using state licensure, solely developed ongoing lesson plans and instructed full patient in-home care to new hires in a skills lab following orientation and onboarding.
- Worked on-call to support and manage field staff, while also responding to clinical needs within patient's homes, and working with families, hospitals, and health agencies for optimum patient outcomes.
Education
Associate of Science -
Illinois Central College
East Peoria, IL12-2019
Skills
- Partnership Development
- Organizational Skills
- Documentation
- Strategic Planning
Certification
- Chamber of Commerce Community Leadership School (May 2024)
- Illinois Life Insurance License
Timeline
Volunteer and Community Engagement Coordinator
Children's Home Association Of Illinois
07.2022 - Current
Client Care Coordinator
Comfort Keepers Home Health Care
10.2020 - 04.2022
Associate of Science -
Illinois Central College