Heidi Perez
Los Angeles,CA
Overview
7
7
years of professional experience
Work History
Community Engagement & Volunteer Manager
MOSTe: Motivating Our Students Through Experience
Los Angeles, California
03.2025 - Current
- Managed network of 30+ active volunteers, ensuring engagement and alignment with mission.
- Led volunteer recruitment, screening, onboarding, training, scheduling, and ongoing supervision across programs.
- Designed weekly volunteer communications and conducted biannual mentor check-ins to evaluate program effectiveness.
- Developed formal volunteer policies and best practices to support sustainable organizational growth.
- Partnered with the Executive Director to execute annual fundraising initiatives and donor-facing events
- Played a key role in launching and managing a new fundraising partnership with McCourt Foundation for the Los Angeles Marathon
- Managed 10 charity runners, overseeing logistics, fundraising strategy, and support to ensure each met or exceeded the $650 fundraising goal
- Built internal systems for volunteer communication, documentation, and program operations
- Prepared reports and presentations for Board of Directors meetings and annual board retreats
- Created comprehensive volunteer training resources, handbooks, and program materials to improve consistency and organizational effectiveness
Community Engagement & Volunteer Manager
MOSTe: Motivating Our Students Through Experience
Los Angeles, California
03.2024 - 03.2025
- Cultivated relationships with schools and organizations to enhance experiential learning access.
- Recruited partner institutions, such as Roy Romer Middle School, and established service partnership with Los Angeles Regional Food Bank.
- Represented MOSTe at key community events, including Los Angeles City Club and Global Entertainment Marketing Academy.
- Facilitated collaboration between MOSTe and external partners to ensure program alignment and visibility.
- Supported youth involvement in experiential programming and community engagement initiatives.
- Coordinated leadership workshops, events, and programs with volunteer support.
- Executed annual fundraising initiatives, including End-of-Year Giving campaigns and luncheons.
- Assisted in community-based fundraising activities and partner-driven initiatives.
Assistant Shift Supervisor
Shank's Extracts Inc.
Lancaster, CA
03.2023 - 10.2023
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
Production Team Leader
Shank's Extracts Inc.
Lancaster, PA
03.2022 - 03.2023
- Evaluated subordinate performance and communicated with employees to provide feedback for work performance improvement.
- Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
- Defined, created and developed solutions to identify root cause of problems to avoid future occurrences.
- Analyzed inventory reports determining root cause of discrepancies.
Admissions Coordinator
CollegeAdvisor.com
Chicago, IL
03.2021 - 11.2022
- Responsive to inquiries via phone and email.
- Maintains organized student admissions database.
- Proficient in sales and upselling techniques.
- Builds and maintains customer relationships.
- Utilizes CRM for data management and tracking referrals
Director of College Planning
Attollo Program Of Children Deserve A Chance
Lancaster, PA
06.2019 - 06.2021
- Prepared reports using academic or institutional data and information.
- Provided assistance to faculty by teaching classes, conducting orientation meetings and scheduling events.
- Advised students on course selection, progress toward graduation and career decisions.
- Developed curricula and recommended curricula revisions to improve student learning outcomes.
- Established policies and procedures and made modifications based on analysis of operations, performance and other research information.
Education
Bachelor of Arts - Psychology And Spanish
Lycoming College
Williamsport, PA05.2019
Skills
- Volunteer Management
- Program Coordination
- Partnership Development
- Policy & Procedure Development
- Reporting
- Fundraising Support
- Google Workspace
- Spanish
Timeline
Community Engagement & Volunteer Manager
MOSTe: Motivating Our Students Through Experience
03.2025 - Current
Community Engagement & Volunteer Manager
MOSTe: Motivating Our Students Through Experience
03.2024 - 03.2025
Assistant Shift Supervisor
Shank's Extracts Inc.
03.2023 - 10.2023
Production Team Leader
Shank's Extracts Inc.
03.2022 - 03.2023
Admissions Coordinator
CollegeAdvisor.com
03.2021 - 11.2022
Director of College Planning
Attollo Program Of Children Deserve A Chance
06.2019 - 06.2021
Bachelor of Arts - Psychology And Spanish
Lycoming College