Danielle Curless
West Jordan,Utah
Summary
Qualified Psychiatric Technician providing several years of experience in delivering treatment for mental health and substance abuse conditions. Genuine in offering quality patient care by fostering relationships, counseling, and building communication to treat various types of patients and collaborate with family members. Expert in maintaining upbeat attitude and achieving peak performance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Psychiatric Technician
University Of Utah Medical Center
Salt Lake City, Utah
04.2022 - Current
- Provided direct patient care and monitored patients' physical, mental, and emotional status.
- Conducted therapeutic group activities to promote social interaction among patients.
- Maintained accurate records of patient progress including daily notes on individuals' moods, activities, interactions with others.
- Ensured that all safety protocols were followed at all times while caring for patients in a residential setting.
- Administered medications as prescribed by physicians and monitored patient reactions to treatments.
- Maintained patient records and documented care activities.
- Implemented de-escalation techniques to manage aggressive behavior.
- Ensured safety and welfare of patients through constant supervision.
- Ensured compliance with health, safety, and privacy regulations.
- Monitored patient behavior and reported changes to nursing staff.
- Developed therapeutic relationships with clients while providing a safe environment for them to express themselves openly.
Shift Lead Case Manager
Valley Behavioral Health
Kearns , UT
05.2021 - 03.2022
- Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
- Participated in case conferences with multi-disciplinary team to discuss client care planning and progression.
- Conducted assessments to obtain information for participant-centered plan of care.
- Administered and recorded medication distribution according to policy.
- Facilitated daily group sessions focused on various issues to help groups and individuals.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Delegated work to staff, setting priorities and goals.
- Performed psychosocial assessments and evaluations of current needs.
- Supervised staff during shift changes and ensured transition went smoothly.
- Maintained accurate case files and documentation for compliance purposes.
- Educated clients on available resources and services within the community.
Monitor
The Road Home
Salt Lake City, UT
10.2011 - 04.2012
- Maintained a safe environment and regulated activities.
- Enforced rules including regular bed checks and handling conflict resolution amongst residents when necessary.
- Assisted with check-in process involving clerical skills and use of Client Track vers 2011.
Account Manager
Discover Financial Services
West Valley City, UT
01.2010 - 08.2011
- Provided excellent customer service to all clients by increasing card usage and education.
Homecare
Eaton Alliance
Cottonwood Heights, UT
07.2009 - 01.2010
- Enhanced the dignity and independence of women who were developmentally disabled with respect, empathy and patience while:.
Skills
- Case management
- Patient monitoring
- Therapeutic communication
- Multi-disciplinary collaboration
- Crisis intervention
- Psychiatric medication administration
- Trauma-informed care
- Time management
- CPR certified
- Microsoft Office
- Electronic record management
- Safety protocol compliance
Certification
- Certified Case Manager
- CPR Certified
Timeline
Psychiatric Technician
University Of Utah Medical Center
04.2022 - Current
Shift Lead Case Manager
Valley Behavioral Health
05.2021 - 03.2022
Monitor
The Road Home
10.2011 - 04.2012
Account Manager
Discover Financial Services
01.2010 - 08.2011
Homecare
Eaton Alliance
07.2009 - 01.2010
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