Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Curtis

Gary,IN

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Experienced and proactive professional offering many years of progressive warehouse settings serving industry needs. Talented in overseeing cost control, loss prevention, and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities. Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience

Work History

Manager

Wendy's
Merrillville, IN
11.2020 - Current
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Established processes to ensure efficient workflow throughout the organization.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Monitored staff performance and addressed issues.

Shift Lead Supervisor

Burger King
Hammond, IN
05.2024 - 07.2024
  • Maintained accurate inventory records of products used during shifts.
  • Ensured all daily operations were in compliance with safety standards and regulations.
  • Identified areas where additional training was required to improve employee performance.
  • Monitored quality of product output to ensure it met customer specifications.
  • Analyzed data from previous shifts to identify trends in production issues or errors.
  • Resolved conflicts between employees in a timely manner.

Warehouse Worker

Amazon
Matteson, IL
07.2019 - 07.2020
  • Followed established guidelines for picking orders accurately.
  • Transported goods to designated areas within the warehouse facility.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Operated scanners, computers, and other equipment to track orders.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
  • Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.

Manager

Mcondalds
Hammond, IN
07.2008 - 04.2011
  • Ensured compliance with industry regulations and company policies.
  • Ensured compliance with regulatory requirements and industry standards.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.

Education

High School Diploma -

Westside Hi

Skills

  • Marketing
  • Workforce Management
  • Strategic Planning
  • Policy Implementation
  • Operations Management
  • Staff Development

Timeline

Shift Lead Supervisor

Burger King
05.2024 - 07.2024

Manager

Wendy's
11.2020 - Current

Warehouse Worker

Amazon
07.2019 - 07.2020

Manager

Mcondalds
07.2008 - 04.2011

High School Diploma -

Westside Hi
Danielle Curtis