DANIELLE DANIELS
Washington,DC
Summary
A proven professional with 18 years of extensive research, management skills and a passion for supporting organizations with impactful missions is her specialty. With a desire to help others, she's dedicated to offering exceptional customer service to her clients both internal and external consistently going above and beyond the call of duty to fulfill mission needs.
Overview
31
31
years of professional experience
Work History
Real Estate Assistant
Bostat, LLC
04.2017 - Current
- Researches, Files, coordinates and schedules title/escrow, mortgage loan and appraisal processes
- Regularly update and maintain communication with clients, agents, title officer, lender, etc
- Prepares weekly meeting minutes for the team
- Updates and maintains client information for buyers and sellers
- Sorts and distributes mail, answers phones and customer inquiries
- Prepares and processes monthly expenses
Teller
NASA Federal Credit Union
Bowie, MD
01.2007 - 02.2014
- Provided account services to customers by receiving deposits, loan payments and title
- Researched inquiries and offered solutions for customers
- Cross-sold bank products by answering inquiries; informing customers of new services and product promotions
- Reconciled cash drawer; maintained supply of cash and currency
- Maintained customer confidence and protects bank operations by keeping information confidential
Office Managerial Supervisor (OMS)/Research Associate
UPS
Landover, MD
10.1993 - 02.2004
- Oversaw customer service, productivity, quality, freight handling, claims prevention, load average and safety of dock, pick-up/delivery and road dispatch activities
- Researched inquiries, prepared findings and mitigated problems
Education
Bachelors of Science - Management
Bowie State University
Bowie, MD01.2008
Skills
- Excel
- Microsoft office Suite
- AIM
- CMS
- MLS
Timeline
Real Estate Assistant
Bostat, LLC
04.2017 - Current
Teller
NASA Federal Credit Union
01.2007 - 02.2014
Office Managerial Supervisor (OMS)/Research Associate
UPS
10.1993 - 02.2004
Bachelors of Science - Management
Bowie State University