Danielle Dean
Indianapolis,IN
Summary
Efficient and successful professional with a strong customer service background. Able to complete tasks in a timely manner and communicate effectively. College student prepared to take on any challenge. Professional and easy to work with.
Overview
4
4
years of professional experience
Work History
Eligibility Assistant
FSSA Office
Indianapolis, IN
05.2024 - 07.2024
- Provided technical support regarding software used for managing client information.
- Entered client data into computerized systems for tracking purposes.
- Assisted in developing new processes, procedures, and forms related to determining a person's eligibility status.
- Reviewed and processed applications for eligibility of services.
- Attended meetings and trainings as required by the agency or program regulations.
HR Assistant
Ivy Tech Community college
04.2021 - 08.2021
- Decision making skills
- Creative problem solving
- Handle student needs
- Organize files
- Send out and respond emails.
Academic Success Coaching
Ivy Tech Community College
08.2020 - 12.2020
- Create PowerPoints for student website
- Respond to emails
- Lead weekly meetings
- Create Flyers.
Education
IUSSW BSW degree -
Indiana University - Purdue University Indianapolis
Indianapolis, IN05-2025
Associate of science degree - Human Services
Ivy Tech Community College of Indiana
Indianapolis, IN05-2022
Skills
- Lead development
- Computer literate
- Excellent oral and written communication
- Focused to detail
- Dependable
- Policy Knowledge
- Research capabilities
- Telephone Etiquette
- Effective communication skills
- Recordkeeping and data input
Timeline
Eligibility Assistant
FSSA Office
05.2024 - 07.2024
HR Assistant
Ivy Tech Community college
04.2021 - 08.2021
Academic Success Coaching
Ivy Tech Community College
08.2020 - 12.2020
IUSSW BSW degree -
Indiana University - Purdue University Indianapolis
Associate of science degree - Human Services
Ivy Tech Community College of Indiana
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