Summary
Overview
Work History
Education
Skills
Timeline
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Brandi Turner

BOLIVAR,TN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

23
23
years of professional experience

Work History

Eligibility Assistant

State Of TN - Dept. Of Human Services
04.2019 - Current
  • Resolved discrepancies with client applications to verify eligibility.
  • Assisted clients with accurate eligibility form, application and document completion.
  • Processed and certified documents for accuracy and compliance with government regulations.
  • Communicated with people from various cultures and backgrounds on application process.
  • Scheduled appointments with applicants to gather information and explain benefits processes.
  • Assisted clients with completion of applications and paperwork.

Secretary

State Of TN - Dept. Of Human Services
12.2011 - 04.2019
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Created and updated records and files to maintain document compliance.
  • Screened visitors and issued badges to maintain safety and security.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Volunteered to help with special projects of varying degrees of complexity.

Clerk 2

State Of TN - Dept. Of Human Services
06.2009 - 12.2011
  • Interacted with customers by phone, email, or in-person to provide information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Monitored office supplies and made arrangements for restocking of low-stock items.

Habilitation Technician

Arlington Developmental Center
12.2000 - 04.2008
  • Supervised and assisted residents with grooming, personal hygiene, meal planning and housekeeping to promote activities of daily living.
  • Transported residents to and from appointments and other activities to encourage mobility.
  • Offered instructions to help individuals learn, retain or improve competencies for maximal functioning.
  • Developed resident activities and programming to encourage new skills and maintain present skills.
  • Implemented written goals from treatment plans to enhance patient outcomes.

Education

Associate of Arts - Pharmacy Technology

High-Tech Institute - Atlanta
Marietta, GA

Bachelor of Science - Criminal Justice

University of Memphis
Memphis, TN
05.2025

Skills

  • Information Updates
  • Client Interviews
  • Recordkeeping
  • Greeting Visitors
  • HIPAA Regulations
  • Documentation
  • Clerical Skills

Timeline

Eligibility Assistant

State Of TN - Dept. Of Human Services
04.2019 - Current

Secretary

State Of TN - Dept. Of Human Services
12.2011 - 04.2019

Clerk 2

State Of TN - Dept. Of Human Services
06.2009 - 12.2011

Habilitation Technician

Arlington Developmental Center
12.2000 - 04.2008

Associate of Arts - Pharmacy Technology

High-Tech Institute - Atlanta

Bachelor of Science - Criminal Justice

University of Memphis

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Brandi Turner