Overview
Work History
Education
Skills
Timeline
Generic

Danielle DeCoste

Warren,MI

Overview

12
12
years of professional experience

Work History

Engagement Specialist

Carenet
01.2024 - 03.2024
  • Analyzed member feedback, implementing improvements based on their suggestions and needs.
  • Enhanced member satisfaction by addressing concerns promptly and providing personalized solutions.

Insulation Technician

Dana Insulation
10.2020 - 04.2023
  • Improved insulation efficiency by conducting thorough assessments of residential and commercial properties.
  • Enhanced client satisfaction by accurately installing various types of insulation materials, including fiberglass, cellulose, and spray foam.
  • Ensured optimal energy conservation by effectively sealing air leaks and insulating attic spaces.
  • Maintained high safety standards during installations by following OSHA guidelines and wearing appropriate personal protective equipment.

General Manager

Arbys Resturant
03.2015 - 03.2020
  • Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
  • Enhanced customer satisfaction through consistent delivery of high-quality food and service.
  • Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.

Data Entry Clerk Call Center

JMI
09.2012 - 02.2014
  • Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
  • Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
  • Reduced turnaround time for projects by consistently meeting or exceeding deadlines while maintaining high-quality work output.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Streamlined call flow processes for more efficient response times and increased productivity.

Education

No Degree - Medical Reception

Baker College
Clinton Township, MI
06.2012

GED -

Riverside Academy
Mount Clemens, MI
06.2009

Skills

  • Brand Awareness
  • Problem-Solving
  • Customer Service
  • Multitasking Abilities
  • Professionalism

Timeline

Engagement Specialist

Carenet
01.2024 - 03.2024

Insulation Technician

Dana Insulation
10.2020 - 04.2023

General Manager

Arbys Resturant
03.2015 - 03.2020

Data Entry Clerk Call Center

JMI
09.2012 - 02.2014

No Degree - Medical Reception

Baker College

GED -

Riverside Academy
Danielle DeCoste