Danielle DeCoste
Warren,MI
Overview
12
12
years of professional experience
Work History
Engagement Specialist
Carenet
Remote, USA
01.2024 - 03.2024
- Analyzed member feedback, implementing improvements based on their suggestions and needs.
- Enhanced member satisfaction by addressing concerns promptly and providing personalized solutions.
Insulation Technician
Dana Insulation
Clinton Township, MI
10.2020 - 04.2023
- Improved insulation efficiency by conducting thorough assessments of residential and commercial properties.
- Enhanced client satisfaction by accurately installing various types of insulation materials, including fiberglass, cellulose, and spray foam.
- Ensured optimal energy conservation by effectively sealing air leaks and insulating attic spaces.
- Maintained high safety standards during installations by following OSHA guidelines and wearing appropriate personal protective equipment.
General Manager
Arbys Resturant
Sterling Heights, MI
03.2015 - 03.2020
- Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
- Enhanced customer satisfaction through consistent delivery of high-quality food and service.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
Data Entry Clerk Call Center
JMI
Clinton Township, MI
09.2012 - 02.2014
- Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
- Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
- Reduced turnaround time for projects by consistently meeting or exceeding deadlines while maintaining high-quality work output.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Streamlined call flow processes for more efficient response times and increased productivity.
Education
No Degree - Medical Reception
Baker College
Clinton Township, MI06.2012
GED -
Riverside Academy
Mount Clemens, MI06.2009
Skills
- Brand Awareness
- Problem-Solving
- Customer Service
- Multitasking Abilities
- Professionalism
Timeline
Engagement Specialist
Carenet
01.2024 - 03.2024
Insulation Technician
Dana Insulation
10.2020 - 04.2023
General Manager
Arbys Resturant
03.2015 - 03.2020
Data Entry Clerk Call Center
JMI
09.2012 - 02.2014
No Degree - Medical Reception
Baker College
GED -
Riverside Academy