Danielle Del Percio
Oviedo
Summary
Proactive and adaptable server with expertise in customer service and employee training. Known for strong interpersonal skills and effective communication, contributing to improved guest experiences and operational efficiency.
Overview
4
4
years of professional experience
Work History
server, service assistant, togo specialist
Longhorn Steakhouse
Oviedo
08.2024 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of tables and dining areas.
- Collaborated with kitchen staff to ensure timely food delivery.
- Handled cash transactions and managed daily financial reports.
- Trained new servers on restaurant policies and customer service standards.
- Resolved guest complaints promptly to enhance dining experience.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills, and calculate totals.
Cashier and bakery
Panera
Oviedo
06.2024 - 08.2024
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness and organization of the checkout area continuously.
- Handled cash, credit, and mobile payments accurately during shifts.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Hostess, food runner, togo
Tijuana Taxi
Coral Springs
02.2022 - 11.2023
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Collaborated with servers to coordinate timely service for guests.
- Maintained cleanliness and organization of the dining area and entrance.
- Assisted in training new host staff on operational procedures and customer service.
- Delivered food orders promptly to tables and guests.
Education
High School Diploma -
Hagerty High School
Oviedo, FL05-2025
Associate of Arts - Psychology
Seminole Sate
Oviedo, FLSkills
- Customer service
- Effective communication
- Employee training
- Team collaboration
- Time management
- Conflict resolution
- Organizational skills
- Cash handling
- Interpersonal skills
- Shift management
Timeline
server, service assistant, togo specialist
Longhorn Steakhouse
08.2024 - Current
Cashier and bakery
Panera
06.2024 - 08.2024
Hostess, food runner, togo
Tijuana Taxi
02.2022 - 11.2023
High School Diploma -
Hagerty High School
Associate of Arts - Psychology
Seminole Sate