Summary
Overview
Work History
Skills
Timeline
GeneralManager
Dannah Murray

Dannah Murray

Birmingham,AL

Summary

Driven to excel, I leveraged problem-solving and organizational skills at Outback Steakhouse, enhancing customer satisfaction and streamlining operations. As an Assistant Manager at Hibbetts Sports, I fostered team unity and improved financial accuracy, showcasing my ability to lead and innovate. My background in training development and money management positions me as a valuable asset to any team.

Overview

2
2
years of professional experience

Work History

Togo Specialist/Server/Server Assistant/Host

Outback Steakhouse
12.2022 - Current
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Followed all company policies and procedures to deliver quality work.
  • Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
  • Led successful sales presentations to prospective clients, resulting in increased partnerships and collaboration opportunities.
  • Gathered, organized and input information into digital database.
  • Collected, arranged, and input information into database system.

Assistant Manager

Hibbetts Sports
07.2022 - 11.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Skills

Customer Relations

Timeline

Togo Specialist/Server/Server Assistant/Host

Outback Steakhouse
12.2022 - Current

Assistant Manager

Hibbetts Sports
07.2022 - 11.2022

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Dannah Murray