Dannah Murray
Birmingham,AL
Summary
Driven to excel, I leveraged problem-solving and organizational skills at Outback Steakhouse, enhancing customer satisfaction and streamlining operations. As an Assistant Manager at Hibbetts Sports, I fostered team unity and improved financial accuracy, showcasing my ability to lead and innovate. My background in training development and money management positions me as a valuable asset to any team.
Overview
2
2
years of professional experience
Work History
Togo Specialist/Server/Server Assistant/Host
Outback Steakhouse
2022.12 - Current
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Followed all company policies and procedures to deliver quality work.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Led successful sales presentations to prospective clients, resulting in increased partnerships and collaboration opportunities.
- Gathered, organized and input information into digital database.
- Collected, arranged, and input information into database system.
Assistant Manager
Hibbetts Sports
2022.07 - 2022.11
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Skills
Customer Relations
Self-Motivated
Dependable and Responsible
Training and Development
Organization and Time Management
Teambuilding
Teamwork and Collaboration
Problem-Solving
Money Managing
Timeline
Togo Specialist/Server/Server Assistant/Host
Outback Steakhouse
2022.12 - Current
Assistant Manager
Hibbetts Sports
2022.07 - 2022.11