Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Zapata

Zillah,WA

Summary

Dependable Collections Specialist successful at meeting high productivity, quality and performance standards. Efficient and competent professional.

Overview

4
4
years of professional experience

Work History

DOT Urine Collector

Astria Sunnyside Hospital
Sunnyside, WA
01.2024 - Current

Complied with all federal, state and local regulations as well as company rules

Preform urine drug Screens and breath alcohol tests for pre-employment and random selections.

Phlebotomist

Asrtia Health
Sunnyside, WA
06.2022 - Current
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.

CSR

Tacoma General Hospital
Tacoma, WA
11.2020 - 06.2022
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Supported team members in their tasks, contributing to overall team success.
  • Adhered to strict deadlines for processing applications, ensuring timely approvals and client satisfaction.
  • Managed specimen sample handling, receiving, storage and inventory.
  • Logged samples correctly into computerized tracking system.
  • Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.

Education

MA-P -

Bates Technical College
Tacoma, WA
2020

Diploma -

Grandview High School
Grandview, WA
06.2013

Skills

  • Safety Procedures
  • Assertiveness
  • Customer research
  • Call center experience
  • Performance Improvements

Timeline

DOT Urine Collector

Astria Sunnyside Hospital
01.2024 - Current

Phlebotomist

Asrtia Health
06.2022 - Current

CSR

Tacoma General Hospital
11.2020 - 06.2022

MA-P -

Bates Technical College

Diploma -

Grandview High School
Danielle Zapata