- Camping
- Music
- Growing herbs, vegetables, or fruits in home gardens
- Animal Care
- Road Trips
- Enjoy experimenting with different ingredients and flavors in the kitchen
Danielle Dort
Essex,MA
Summary
Professional culinary expert with strong skills in high-pressure kitchen environments. Proven ability to prepare diverse dishes while maintaining high standards of quality and presentation. Solid track record of collaborating effectively with team members and adapting to changing needs. Known for reliability, culinary creativity, and strong focus on achieving outstanding results.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Line Cook
Myopia Hunt
04.2021 - Current
- Executed precise cooking techniques to prepare diverse dishes according to restaurant standards.
- Managed ingredient inventory to reduce waste and ensure freshness for menu items.
- Maintained kitchen sanitation standards by regularly cleaning workstations and equipment.
- Collaborated with kitchen staff to streamline food preparation processes and improve efficiency.
- Operated kitchen equipment safely and efficiently, ensuring all tools were in working order.
- Provided support during special events, coordinating with the team for successful execution.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
Front Line Cook
Nordstrom
05.2018 - 08.2022
- Prepared and cooked high-quality meals in fast-paced kitchen environment.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Monitored inventory levels, ensuring timely replenishment of kitchen supplies and ingredients.
- Exhibited strong multitasking abilities by simultaneously managing multiple orders during peak service hours.
- Proactively communicated with front-of-house staff to ensure accurate order delivery and prompt resolution of issues.
- Managed proper storage of perishable ingredients according to established guidelines, minimizing spoilage risks.
- Continuously improved culinary skills through ongoing practice, research, and professional development opportunities.
- Demonstrated flexibility in adapting to changes in menu offerings or daily specials as required by management or availability of ingredients.
Server Trainer
Nordstrom
02.2016 - 05.2018
- Trained new servers on menu knowledge and customer service standards.
- Mentored staff to enhance team collaboration and efficiency in fast-paced environment.
- Developed training materials to streamline onboarding process for new hires.
- Conducted performance evaluations to identify areas for improvement among team members.
- Facilitated ongoing training sessions to keep staff updated on product offerings and promotions.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Led by example, demonstrating exemplary customer service and work ethic, setting high standard for trainees.
Restaurant Busser
Nordstrom
10.2013 - 05.2018
- Maintained cleanliness and organization of dining areas to enhance guest experiences.
- Assisted servers by promptly clearing tables and resetting for new guests.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages.
- Monitored customer needs and communicated with team members for efficient service.
- Developed strategies to streamline workflow during peak dining hours, enhancing efficiency.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Cashier Team Lead
Nordstrom
10.2013 - 02.2016
- Supervised cashier operations, ensuring efficient transaction processing and customer satisfaction.
- Trained and mentored team members on effective sales techniques and customer service standards.
- Implemented workflow improvements that enhanced register efficiency and reduced wait times.
- Managed cash handling procedures, ensuring accuracy in daily reconciliations and compliance with policies.
- Resolved customer inquiries and issues promptly, maintaining high levels of service excellence.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
Council of Ageing Clerk
Town Of Essex
09.2007 - 10.2013
- Managed daily clerical tasks, ensuring accuracy in data entry and record maintenance.
- Streamlined document processing systems to enhance workflow efficiency and reduce turnaround time.
- Coordinated scheduling and logistics for community events, optimizing resource allocation.
- Assisted in budget tracking and financial reporting for departmental expenditures and revenues.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Maintained filing system and organized customer documents for easy retrieval of information.
Police & Fire Dispatcher
Town Of Essex
08.2001 - 07.2013
- Managed emergency response communications, ensuring timely information dispatch to fire personnel.
- Coordinated resource allocation during incidents, optimizing operational efficiency and response times.
- Trained new dispatchers on protocols and systems, fostering knowledge retention and skill development.
- Reviewed incident reports for accuracy and compliance, enhancing data integrity for future analysis.
- Facilitated ongoing professional development through participation in dispatcher training programs, staying up-to-date on industry best practices.
- Safeguarded sensitive information related to emergency incidents through strict adherence to confidentiality policies and procedures set forth by the department.
- Provided critical information to first responders with timely updates on evolving situations for informed decision making.
Education
High School Diploma -
Hamilton Wenham Regional High School
Hamilton, WA06-1997
Skills
- Prioritization and scheduling
- Attention to detail
- Highly motivated
- Cleaning and organization
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Precision in cutting and chopping
- Food presentation
- Allergen awareness
- Team collaboration
- Food safety knowledge
- Portion management
- Portioning
Certification
- ServSafe
- OSHA Trained
- HIPPA Trained
- FEMA Trained
- Certificate in Medical Assisting
- Certificate in Nurse Assistant
- Certificate in Home Health Aide
- Certificate in Caring for Residents with Dementia
Interests
Timeline
Line Cook
Myopia Hunt
04.2021 - Current
Front Line Cook
Nordstrom
05.2018 - 08.2022
Server Trainer
Nordstrom
02.2016 - 05.2018
Restaurant Busser
Nordstrom
10.2013 - 05.2018
Cashier Team Lead
Nordstrom
10.2013 - 02.2016
Council of Ageing Clerk
Town Of Essex
09.2007 - 10.2013
Police & Fire Dispatcher
Town Of Essex
08.2001 - 07.2013
High School Diploma -
Hamilton Wenham Regional High School