Danielle Drinnen
Folsom,CA
Summary
Dynamic professional with extensive experience as a Referral Coordinator at Roseville Urology, excelling in insurance verification and appointment scheduling. Proven ability to enhance patient flow and communication, demonstrating strong organizational skills and a commitment to teamwork. Recognized for optimizing referral processes, ensuring timely patient care and satisfaction.
Overview
2027
2027
years of professional experience
Work History
Referral Coordinator
Roseville Urology
11.2023 - Current
- Coordinated patient referrals, ensuring timely communication between providers and patients.
- Managed scheduling of appointments, optimizing workflow for efficiency.
- Maintained accurate patient records using electronic health record systems.
- Provided support in insurance verification processes to facilitate seamless referrals.
Auditor/ Breaker
Denio’s Farmers Market & Swap Meet
02.2018 - 04.2021
- Reviewed financial records for compliance with regulations.
- Checked inventory counts and matched transactions to supporting documents such as invoices or receipts.
- Covered break periods by stepping into cash registers, reception desks, data entry terminals, or floor roles.
Office Assistant
Dr. Lynn Judd - Your Folsom Family Dentist
06.2015 - 06.2016
- Sorted, opened, and distributed incoming mail packages and faxes while preparing outgoing shipments.
Cashier
Dos Coyotes Border Cafe
2016 - 2017
- Processed customer transactions accurately using point-of-sale system.
- Assisted customers with menu selections and inquiries to enhance dining experience.
- Maintained cleanliness and organization of cashier station to ensure efficiency.
- Handled cash, credit, and debit transactions while ensuring security protocols were followed.
- Trained new staff on register operations and customer service best practices.
Education
High School Diploma -
Folsom High School
Folsom, CA06.2010
Skills
- Insurance verification
- Medical terminology
- Multi-line phone proficiency
- Data entry proficiency
- Appointment scheduling
- Customer service
- Referral wait list management
- Teamwork
- Problem-solving
- Time management
- Reliability
- Organizational skills
Timeline
Referral Coordinator
Roseville Urology
11.2023 - Current
Auditor/ Breaker
Denio’s Farmers Market & Swap Meet
02.2018 - 04.2021
Office Assistant
Dr. Lynn Judd - Your Folsom Family Dentist
06.2015 - 06.2016
Cashier
Dos Coyotes Border Cafe
2016 - 2017
High School Diploma -
Folsom High School