Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Danielle Duprie

Tacoma

Summary

Im looking for a full/part time position where I can apply my experience and knowledge but also expand both. I enjoy an encouraging atmosphere with a team that supports one another, but I also don't mind working alone when needed. I can easily adapt to new settings and tasks, and I have no problem admitting when I need help. My biggest strengths come from my creativity and ability to approach tasks in an organized manor.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Kitchen Lead

Bordeaux Wine Bar
09.2022 - 08.2023
  • Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routines.
  • Fostered a positive work environment, promoting teamwork and open communication among kitchen staff.
  • Coordinated with front-of-house staff to ensure seamless communication between the kitchen and dining area.
  • Implemented health and safety protocols to maintain compliance with local regulations and industry best practices.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.

Concessions Manager

Chalet Theater
01.2019 - 05.2020
  • Implemented effective cash handling procedures, minimizing discrepancies and improving overall financial accountability.
  • Collaborated with the marketing team to create enticing promotional materials, generating interest in the concessions stand and its offerings.
  • Collaborated with vendors to negotiate pricing, securing better deals on high-quality products.
  • Coordinated concession team, food preparation, and storeroom operations.
  • Trained and supervised a team of concession staff, resulting in improved performance and increased sales.
  • Addressed customer concerns promptly, providing solutions that met their needs while maintaining profitability for the business.

Telephone Sales Representative

Rainier Roofing & Construction
02.2017 - 10.2017
  • Led customers through smooth sales processes.
  • Participated in ongoing professional development opportunities related to industry advancements or relevant skill-building workshops.
  • Cultivated inbound sales inquiries to successfully convert leads to sales appointments.
  • Adapted communications style based on individual customer needs for an optimal experience catered specifically to them.
  • Strengthened team morale by consistently demonstrating a positive attitude, offering support to colleagues, and celebrating successes.
  • Maintained detailed records of customer interactions to ensure accurate order processing and follow-up communication.
  • Overcame initial customers' call objections with strong scripts and used persuasive techniques to redirect skeptical callers toward purchases.

Education

GED -

Puyallup School District
Puyallup, WA

Skills

  • 10 years of customer service
  • Compassion and empathy
  • Kitchen organization
  • Food preparation
  • Budgeting and cost control
  • Attention to detail
  • Cash handling expertise
  • Teamwork and collaboration
  • Organizational skills
  • Critical thinking
  • Relationship building
  • Call center experience

Certification

Food Handlers Permit

CPR Certified

Timeline

Kitchen Lead

Bordeaux Wine Bar
09.2022 - 08.2023

Concessions Manager

Chalet Theater
01.2019 - 05.2020

Telephone Sales Representative

Rainier Roofing & Construction
02.2017 - 10.2017

GED -

Puyallup School District

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