Danielle Durand
Senior Account Executive
Boston,MA
Summary
Results-driven professional with a strong commitment to achieving goals and maintaining high standards. Extensive experience in managing and expanding client portfolios, with a focus on optimal team collaboration. Recognized for adaptability and the ability to foster a positive, results-oriented environment that drives success. Proficient in strategic account management and cultivating lasting client relationships to ensure sustained growth and satisfaction.
Overview
15
15
years of professional experience
Work History
Senior Account Executive - Strategic Brand Partnerships
LTK (formerly rewardStyle & LIKEtoKNOW.it)
Boston
11.2019 - Current
- Responsible for closing new logos annually and growing Enterprise brand investment by over 30% YoY
- Manage strategy across Affiliate, Paid Media, Brand/Social and Public Relations programs for 50+ brands across multiple verticals
- Cultivated and maintained strategic relationships with key clients, enhancing overall satisfaction and loyalty
- Develops innovative strategies and data-driven recommendations by deeply understanding client goals, leading to consistent YoY investment growth and an annual average of 120%+ quota attainment
- Led live SaaS product demonstration for new CMP tool for prospective customers, translating technical capabilities into business outcomes to drive pipeline and accelerate deal cycles
- Collaborates cross-functionally with legal, accounting, marketing, creator and LTK consumer app teams within a dynamic and fast paced environment, ensuring seamless program execution aligned with brand expectations
- Educating brands and agencies (digital/affiliate) on the functionality of the LTK marketplace (affiliate, creator partnerships and In-App experience) to build new relationships and grow brand investments
- Mentored junior account executives, fostering professional development and improving team performance
Senior Account Executive - Client Development
ISN Software Corporation
Dallas
08.2018 - 10.2019
- Managed 18+ accounts for the Consumer Product industry, consisting of over 150+ sites across North America and Europe
- Built and nurtured relationships with high-value clients, leading to a 20% increase in customer retention YoY
- Met and exceeded annual sales quota by 122%+ YoY
- Conducted advanced software demonstrations and trainings via phone, video call and in-person site visits
- Worked with clients to adopt and develop additional functionality to help improve internal processes
Major Accounts District Manager
ADP
Culver City
01.2018 - 07.2018
- Prospected 100+ new logos and cultivated relationships with clients to drive business growth and expand market reach
- Worked with mid-size companies to offer a consultative solution of platforms and services to meet needs, specialized in marketplace trends and Human Capital Management (HCM)
- Negotiated contracts and pricing structures to maximize profitability while ensuring customer satisfaction
Account Executive - Client Development
ISN Software Corporation
Dallas
01.2014 - 12.2017
- Managed and retained 130+ larger, complex customer accounts by proactively planning monthly conformance calls and site visits to build and maintain relationships
- Conducted software demonstrations and trainings by presenting at User Group Meetings (300+ attendees) across North America
- Met and exceeded annual sales quota by 118%+ YoY
Sales Associate
Elements Boutique
Dallas
03.2013 - 12.2013
- Drove sales through effective customer engagement and maintained an ongoing clientele base by networking, building relationships and networking and providing personalized service
- Exceeded individual sales goals by 128% YoY
- Assisted in store buys by researching upcoming brands, staying on trend for business needs
Sales Associate
Tory Burch
Dallas
10.2010 - 02.2013
- Achieved Caviar Club status in 2011 with $1.5M in sales
- Consistently lead the store in top sales through proactive outreach, maintained client relationships and exceeded all annual sales goals
- Evaluated client issues and worked to transform a customer’s experience
Education
Bachelor of Arts - Textiles, Apparel and Merchandising, Business Administration
Louisiana State University
Baton Rouge, LA01-2010
Skills
- Microsoft Office (Excel, Powerpoint, Word, Outlook)
- CRM proficiency: HubSpot, Salesforce, Netsuite
- Dale Carnegie - High Impact Presentations
- Miller Heiman Group - Conceptual Selling
- Client Relationship Management
- Sales Quota Achievement
- Team Collaboration
Timeline
Senior Account Executive - Strategic Brand Partnerships
LTK (formerly rewardStyle & LIKEtoKNOW.it)
11.2019 - Current
Senior Account Executive - Client Development
ISN Software Corporation
08.2018 - 10.2019
Major Accounts District Manager
ADP
01.2018 - 07.2018
Account Executive - Client Development
ISN Software Corporation
01.2014 - 12.2017
Sales Associate
Elements Boutique
03.2013 - 12.2013
Sales Associate
Tory Burch
10.2010 - 02.2013
Bachelor of Arts - Textiles, Apparel and Merchandising, Business Administration
Louisiana State University