Danielle Eccleston
New Haven,United States
Summary
Enthusiastic and customer-focused professional seeking a Flight Attendant position at United Airlines Dedicated to delivering exceptional service, ensuring passenger safety, and contributing to a positive onboard experience aligned with United Airlines’ mission of uniting with customers, uniting with the world.
Overview
5
5
years of professional experience
Work History
Custodian
Yale University Peabody Museum
New Haven, CT
10.2024 - Current
- Provided custodial services across campus buildings while ensuring a clean and welcoming environment
- Interacted respectfully with students, faculty, and visitors
- Operated cleaning equipment and followed safety protocols
- Stocking bathrooms and supplies rooms
- Ensure safety of visitors, faculty, students by keeping museum clean and germ free.
- Help setting up events, and cleaning after events
- Interact with customers of any concerns and problems
- Ensure to communicate with staff members, supervisor(s) to run a smooth shift
- Breaking down boxes and removing waste trash
Operator Room Assistant
Yale New Haven Hospital
New Haven, CT
10.2022 - Current
- Following uniform policy wearing scrubs , shoes covers, hair covers
- Ensure clean environment for patients and visitors
- Clean Pre Ops changing sheets and pillow cases, sweeping, dust mopping, dusting high to low
- Stocking bathrooms nurse stations and break rooms
- Stocking material carts for nurses and doctors
- Transporting patients
- Interacting with patients to ensure correct information for proper procedures
- Remove needle sharp bins after its full
- Remove trash and boxes
- Direct visitors to their location through the hospital
- Keep patients information confidential through paper work or Epic system
- Stock surgical carts and get surgical tools
- Room turn overs cleaning tables computer lights phones, sweeping and mopping blood off floor
Custodian
Yale University - Yale Health Plan
New Haven
06.2023 - 10.2024
- Following policy with police and security department
- Following uniform policy
- Cleaning sweeping mopping vacuuming areas such as break room , bathrooms, offices
- Cleaning bathrooms, break rooms, patients room with wipes or bleach
- Communicate with patients if they are in needs of any assistance
- Cleaning patients room and remove trash food trays and stocking bathroom
- Removing biohazard needle bins ( boxed with label to be shipped)
- Cleaning acute care room after each visitors
- Cleaning waiting areas mopping sweeping wiping table and chairs
- Restocking hand sanitizers tissues gloves masks in acute care and patients room
- Stocking cleaning carts
- Directing customers to their location and answering any concerns
- Report incidents or suspicious activity to security and police officer on business ground
Environmental Services Housekeeper
Yale New Haven Hospital
New Haven, CT
04.2020 - 10.2022
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.
- Maintained a safe environment for patients, staff, and visitors through diligent inspection and maintenance of equipment and supplies.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Education
Hill Regional Career High School
New Haven, CT06.2011
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and dependable
- Customer service
- Attention to detail
- Problem-solving
- Time management
- Customer service-focused
- Preventive Maintenance
- Policy and procedure enforcement
- Reliability and punctuality
- Excellent communication skills
- Verbal and written collaboration
- Adaptable and flexible
- Communication and interpersonal skills
- Safety standards and protocol
- Language speaking: English
- First Aid and CPR certified
Additional Information
- Fully vaccinated( if required by airline policy)
- Willing to relocate and work a flexible schedule including weekends and holidays
- Comfortable with extensive travel and overnight stays
- Valid U.S Passport
Timeline
Custodian
Yale University Peabody Museum
10.2024 - Current
Custodian
Yale University - Yale Health Plan
06.2023 - 10.2024
Operator Room Assistant
Yale New Haven Hospital
10.2022 - Current
Environmental Services Housekeeper
Yale New Haven Hospital
04.2020 - 10.2022
Hill Regional Career High School